Job Description

Location:

Ballymena

Job Type:

Full-Time

Department:

Sales

Reporting to:

Sales Manager


With the redevelopment of our state-of-the-art facilities in Ballymena, and the arrival of Volkswagen Passenger Cars and Skoda due this autumn, there has never been a more exciting time to join Donnelly Group and advance your career, we can offer excellent facilities, industry leading pay and manufacture training.


As a Sales Executive, you'll be responsible for guiding customers through the vehicle purchase journey -- from initial enquiry to final handover. You'll build rapport with new and existing customers, identify their needs and present suitable vehicle and finance options. Just as importantly, you'll deliver an exceptional customer experience at every stage of the process, ensuring every customer receives the highest standard of service.


We will have roles available across a range of manufacturer brands.

About The Role

You will be responsible for achieving company targets, securing repeat customer business and building strong relationships.


Some responsibilities will be, but are not limited to;

Achieving personal and team KPIs Delivering a high level of customer satisfaction to every customer Providing expert and prompt advice to new and existing customers regarding finance and insurance products available Listening to customer requirements and providing solutions to their needs

Skills and Competencies Required:

A full valid driving licence is an essential requirement for this role. A high level of IT literacy, including knowledge of MS Office Strong planning and organisational skills Excellent communication and presentation skills Ability to work under pressure Be able to work independently and also as part of a team Positive, confident, determined approach Driven to meet targets Time management skills Experience of Kerridge or another CRM system would be advantageous but not essential

An industry leading remuneration package includes:

Market Leading Base Salary and Performance related bonus Contributory Pension Life assurance scheme Training available to ensure continued career progression Company Health & Wellbeing package which includes membership of Kingsbridge Hospital Diamond Club 30 days annual leave Cycle to work scheme
This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

The company reserves the right to expand the short-listing criteria to facilitate the short-listing process.

Donnelly Group is an equal opportunities employer.

Required Criteria

Driven to meet targets Excellent communication and presentation skills A high level of IT literacy, including knowledge of MS Office A full valid driving licence is essential Be able to work independently and also as part of a team Previous experience in a Sales role

Desired Criteria

Experience of Kerridge or another CRM system would be advantageous but not essential Experience in a Sales role in the Automotive Industry

Skills Needed

Customer Service, Effective Listening, Technical Skills, Exceeding Customer Expectations, Mechanical Vehicular Repairs

About The Company

The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.


Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.


We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

Company Culture

Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a 'Foundation Day'; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.

Company Benefits

Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Family and friends rates, Long service recognition, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Work With Charities, Social Opportunities, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Company employee App

Salary

Not disclosed