Job Description

Sales Executive - VW/Skoda/Cupra
Location: Dungannon
Job Type: Full-Time
Department: Sales
Reporting to: Sales Manager
With the development of our state-of-the-art facilities in Dungannon underway, and the arrival of Volkswagen Passenger Cars, Skoda, and CUPRA due this autumn, there has never been a more exciting time to join Donnelly Group and advance your career, we can offer excellent facilities, industry leading pay and manufacture training.
As a Sales Executive, you'll be responsible for guiding customers through the vehicle purchase journey - from initial enquiry to final handover. You'll build rapport with new and existing customers, identify their needs and present suitable vehicle and finance options. Just as importantly, you'll deliver an exceptional customer experience at every stage of the process, ensuring every customer receives the highest standard of service.
We will have roles available across a range of manufacturer brands.
About the role
You will be responsible for achieving company targets, securing repeat customer business and building strong relationships.
Some responsibilities will be, but are not limited to;

• Achieving personal and team KPIs
• Delivering a high level of customer satisfaction to every customer
• Providing expert and prompt advice to new and existing customers regarding finance and insurance products available
• Listening to customer requirements and providing solutions to their needs

Skills and Competencies Required:
A full valid driving licence is an essential requirement for this role.
A high level of IT literacy, including knowledge of MS Office
Strong planning and organisational skills
Excellent communication and presentation skills
Ability to work under pressure
Be able to work independently and also as part of a team
Positive, confident, determined approach
Driven to meet targets
Time management skills
Experience of Kerridge or another CRM system would be advantageous but not essential
An industry leading remuneration package includes:
Market Leading Package and Performance related bonus
Contributory Pension
Life assurance scheme
Training available to ensure continued career progression
Company Health & Wellbeing package which includes membership of Kingsbridge Hospital Diamond Club
30 days annual leave
Cycle to work scheme
This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short-listing criteria to facilitate the short-listing process.
Donnelly Group is an equal opportunities employer.
About the company
As Northern Ireland's largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.
Required Criteria

• Driven to meet targets
• Excellent communication and presentation skills
• A high level of IT literacy, including knowledge of MS Office
• A full valid driving licence is essential
• Be able to work independently and also as part of a team
• Previous experience in a Sales role

Desired Criteria

• Experience of Kerridge or another CRM system would be advantageous but not essential
• Experience in a Sales role in the Automotive Industry

Skills you'll need

• Customer Service
• Effective Listening
• Technical Skills
• Exceeding Customer Expectations
• Mechanical Vehicular Repairs