Job Description

We are looking to recruit a Sales Ledger Clerk who will be responsible for the accurate and timely processing of resident billing, income reconciliation and debt management within a care home environment. The role ensures that fees are correctly invoiced, payments are allocated promptly and outstanding balances are followed up professionally and sensitively.


The role is based at Hill Care's Central Support office in Chesterfield.

Background to Hill Care

The Hill Care Group is a success story, from its launch over 20 years ago to its current position as a well-run, respected company. Providing residential, nursing and dementia care through its two businesses ("Hill Care" in England and "Beaumont" in Northern Ireland). Hill Care has built a reputation for quality care, successfully delivered by a soundly structured and well managed business model.

About The Role

Sales Ledger & Billing

Raise and issue accurate invoices for resident fees, including self-funded residents, local authority-funded residents, and NHS-funded care. Monitor weekly fees raised by Home Managers, highlighting any dependencies . Process recurring monthly billing in line with contracts and care agreements.

Cash Allocation & Reconciliation

Reconcile sales ledger accounts and investigate any discrepancies. Assist with monthly bank reconciliations relating to resident income.

Credit Control

Monitor outstanding balances and follow up overdue accounts in a polite, professional, and compassionate manner. Liaise with residents, relatives, local authorities, and commissioning bodies regarding payment queries. Escalate long-standing or complex debt issues in line with company procedures.

Liaison & Administration

Work closely with care home managers and admissions teams to ensure billing aligns with resident start dates, funding arrangements, and discharge dates. Maintain accurate resident financial records in compliance with data protection and confidentiality requirements. Respond promptly to billing and payment queries from internal and external stakeholders.

Compliance & Reporting

Ensure compliance with internal financial controls, care contracts, and regulatory requirements. Assist with month-end reporting, including aged debtors reports. Support audits by providing documentation and explanations as required.

Skills & Experience

Essential

Strong numerical accuracy and attention to detail. Experience using accounting or finance systems. Good communication skills with the ability to deal sensitively with residents and families. Tenacity to get the job done. Good numerical and word processing skills

Desirable

Previous experience in a sales ledger, accounts receivable, or finance administration role. Experience within a care home, healthcare, or social care environment. Knowledge of local authority or NHS funding processes. Experience dealing with recurring billing and credit control.

Personal Attributes

Compassionate and professional approach when handling sensitive financial matters. Organised, methodical, and able to manage multiple tasks. Discreet and trustworthy with confidential information. Able to work independently and as part of a team.

Additional Information

This role may require an enhanced understanding of confidentiality and safeguarding principles. All appointments are subject to appropriate pre-employment checks.

Required Criteria

Strong numerical accuracy and attention to detail. Experience using accounting or finance systems. Good communication skills with the ability to deal sensitively with residents and families. Tenacity to get the job done. Good numerical and word processing skills

Desired Criteria

Previous experience in a sales ledger, accounts receivable, or finance administration role. Experience within a care home, healthcare, or social care environment. Knowledge of local authority or NHS funding processes.
Experience dealing with recurring billing and credit control.

Skills Needed

Bank reconciliation, Control of Debtors/Deposits

About The Company

Welcome to Hill Care

At Hill Care, we provide high-quality

residential, nursing, and dementia care

that's tailored to the individual needs of each resident and their family.


Our experienced, compassionate teams deliver personalised support in safe, comfortable, and homely surroundings. We promote

dignity, choice, and independence

, creating an environment where residents feel respected, supported and valued.

Why Join Hill Care?

Choosing a care home is a significant decision--and so is choosing where you work. We understand the emotional impact that transition can have on families, and we're here to offer the

expertise, reassurance and personal support

they need.


By joining our team, you'll become part of a group that genuinely puts people first. Whether it's residential, nursing, or dementia care, we focus on delivering the

right support, at the right time, in the right way

--and you'll be central to that mission.


We're proud of the difference we make every day. If you're compassionate, dedicated, and ready to grow your career in a supportive environment, we'd love to welcome you to the Hill Care family.

Company Culture

At Hill Care, your work has real meaning. Whether you're just starting out or looking to grow your career in care,

you can make a difference

--every single day.


We're looking for people who are caring, compassionate, and ready to support older and vulnerable people with dignity and respect. If you have a

positive, can-do attitude

and want to be part of a team that truly values its staff and residents, then you've come to the right place.

Grow With Us

Many of our senior leaders began their careers as carers--and we're proud to support others on that same journey. With a wide range of

career paths and progression opportunities

, you can build a future that works for you.


We offer:

A clear route for progression into senior and management roles Ongoing

training and professional development

A supportive environment that recognises your contribution The chance to work in a well-maintained, high-quality home environment

You'll be working in our residents' home--and we never forget that. We maintain high standards of care, and in return, we

support our teams

to grow and thrive.

Is This You?

If you're kind, driven, and want a role where you're

truly making a difference

, we'd love to hear from you. Join Hill Care, and become part of a team that treats people like family.

Company Benefits

We provide professional training, personal development and promotion paths to support and progress you.


Retirement plan and/or pension, Flexible schedule, Employee development programs, Free parking, Competitive salary, Long service recognition, Work With Charities, Social Opportunities, Employee Recognition Scheme

Salary

25,500.00 per year