Sales Manager

Covent Garden, ENG, GB, United Kingdom

Job Description

As a Sales Manager, you'll play a key leadership role in the store. You'll be responsible for driving commercial performance, leading and motivating the team, and ensuring our customers receive exceptional service across all touchpoints. You will be hands-on, visible on the shop floor, and act as a role model for delivering the Reiss Experience.

We are only looking for candidates with experience in Fashion Retail

Key Responsibilities:



Customer Experience & Sales



Inspire and lead the team to deliver exceptional customer service Train and support team to build long-term customer relationships Use styling and product knowledge to drive conversion and basket size Ensure consistent Reiss Experience across all customer interactions

Team Leadership & Development



Coach, motivate and develop team members to achieve personal and store goals Conduct regular training and performance conversations Deliver feedback, recognition, and address underperformance constructively Foster a positive, inclusive, and collaborative team culture

Commercial Focus



Achieve and exceed store targets and KPIs Analyse commercial reports and take action to maximise sales opportunities Drive performance through excellent product knowledge and stock awareness

Operations & Standards



Maintain high standards of store presentation and cleanliness Ensure replenishment, stockroom and delivery processes run efficiently Uphold health & safety and compliance procedures

What We're Looking For:



Proven experience in a retail supervisor or management role (fashion retail preferred) Commercial awareness and strong KPI understanding A confident communicator and team leader Passion for styling, customer experience and premium fashion Organised, hands-on and able to work under pressure Flexibility to work weekends and peak retail periods
Job Types: Full-time, Permanent

Benefits:

Employee discount Store discount
Work Location: In person

Reference ID: Fashion Sales Manager

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Job Detail

  • Job Id
    JD3323734
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Covent Garden, ENG, GB, United Kingdom
  • Education
    Not mentioned