Job Description

Job Title: Sales Manager

Location:

Terabyte Electronics, 136 Kilburn High Road, NW6 4JD, London

Full-Time | On-Site

About Us

At

Terabyte Electronics

, we're a leading gadget repair and electronics retail store based in London, offering top-tier services for smartphones, laptops, tablets, and more. With a strong focus on quality, customer satisfaction, and innovation, we're expanding our team to elevate our sales and customer engagement efforts.

Job Summary

We are seeking a

Sales Manager

who will be responsible for driving sales, managing in-store customer relationships, and helping scale our operations. The ideal candidate is a self-starter with experience in tech sales or retail electronics, understands customer needs, and can lead a team to exceed targets.

Key Responsibilities

Oversee daily sales operations and ensure customer satisfaction Meet and exceed monthly sales targets and KPIs Train and motivate front desk/sales staff to improve conversion and upsell rates Develop strategies to boost foot traffic and in-store purchases Track inventory trends and collaborate with procurement Handle customer queries, quotes, and service escalations when necessary Implement and monitor local marketing and promotional campaigns Prepare weekly and monthly sales reports for management Ensure pricing accuracy and visual merchandising is up to brand standards Work closely with the repair team to understand timelines and communicate clearly to customers

Requirements

Minimum 2+ years of experience in retail or tech sales (electronics or telecom preferred) Proven record of meeting sales goals Strong communication and negotiation skills Excellent customer service approach and problem-solving ability Knowledge of electronics repairs, accessories, and device trends a plus
Job Type: Full-time

Pay: 12,000.00-18,000.00 per year

Work Location: In person