Job Description

JOB DESCRIPTION

Job Title: Sales Office Administrator

Reports to: Supervisor & Sales Office Manager

Hours of work: 40 per week

Salary: 27,500

Working in a team of 14 in the Sales Department.

Department Taking anything between 500 & 700 calls per day.

Much of the role will involve handling these calls, so we are looking for someone who is happy being on the telephone for most of the day, as well as dealing with general administrative tasks helping ensure the smooth running of the Sales Office.

Responsibilities

o Taking inbound and making external sales calls daily, ranging from:

o Taking and accurately processing sales orders

o Answering technical questions surrounding products or product ranges

o Giving updates on estimated delivery times

o Handling any general queries/complaints that may arise

Providing outstanding customer service on every call, guaranteeing each

individuals customer's experience is second to none

Detailed administration following calls

Any other ad hoc duties as required

Requirements:

Previous customer service experience in a busy and fast paced office

Industry relevant experience within bathrooms

Good computer skills: Microsoft Office

Confident in dealing with inbound telephone calls

Excellent written and verbal communication skills

Education

Due to the location, own transport is necessary.

Job Type: Full-time

Pay: 27,000.00-27,500.00 per year

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday No weekends
Work Location: In person

Application deadline: 15/08/2025
Reference ID: SOA - Sept 25
Expected start date: 01/09/2025