Job Description

Job Title: Sales Office Administrator

Reporting to: Sales Administrator Lead

Purpose/scope of the job: To assist with the sales administrative function within the company. To support the sales function and ensure products and services meet the customer needs. You would be part of a friendly and supportive team, working in a fast paced environment.

Main Duties:

Answering calls in a pleasant and efficient manner and projecting a professional and friendly image to customers, suppliers and visitors. To process customer orders and record on appropriate documentation. Input orders onto Sage 200 and excel spreadsheets, and prepare various documents. To arrange relevant transport to ensure deliveries are made as per the customer request. To keep the transport teams both internal and external, up to date with relevant information such as booking in numbers and requested delivery times. Raising sales invoices, ensuring prices and delivery charges are correctly applied. Investigating customer invoice queries. Filing Proof of Delivery paperwork in the correct way. To carry out administrative procedures effectively and efficiently and to seek ways in which the Admin function can be improved. To work flexibly within the team in order to ensure that the Admin function maintains an excellent support function to the business. General filing and office duties. To seek out and recommend continuous improvement methods to improve and enhance the service provided.

Experience, skills, and attributes required for the Sales Office Administrator:

Previous experience of working within a sales or administrative role. Experience working in and a desire to be in a customer service environment. Strong Microsoft Office skills is essential for this role. Excellent communication skills, both written and verbal. Knowledge of Excel and Sage Line 200 Able to communicate at all levels and able to build strong meaningful relationships.
The standard hours are an 8 hour day Monday to Friday. Optional start times from 7am to 9.30am. There is some flexibility within these hours.

Job Types: Full-time, Permanent

Starting salary from: 25,000.00 per year

Benefits:

Additional leave (30 days per annum) Free parking On-site parking Casual dress code
Schedule:

8 hour shift Monday to Friday
Ability to commute/relocate:

Pershore: reliably commute or plan to relocate before starting work (required)
Experience:

customer service: 1 year (preferred) sales administration: 1 year (preferred)
Work Location: In person

Job Type: Full-time

Pay: From 25,000.00 per year

Benefits:

Additional leave Casual dress Company pension Free parking On-site parking
Ability to commute/relocate:

Pershore WR10 2JQ: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 1 year (required) Customer service: 1 year (required)
Work Location: In person