Job Description

Patterson Oil is a well-established supplier of home heating oil across Northern Ireland and England. We are seeking a highly organised and motivated

Sales & Office Administrator

to join our team at Head Office. This is a key role supporting both our customers and internal operations.

Key Responsibilities

Managing incoming and outgoing customer phone calls in a professional manner Processing and inputting orders accurately using company software Planning and coordinating oil delivery schedules Handling customer service queries and ensuring high levels of satisfaction Preparing and issuing invoices, delivery documentation, and processing payments Maintaining and updating customer accounts and records Liaising with drivers and depot staff to support efficient operations Preparing customer quotations and assisting with sales enquiries Producing reports and supporting management with data entry as required General office administration
Candidate Requirements

Excellent communication skills, both verbal and written Strong IT skills with attention to detail and accuracy Ability to prioritise and manage multiple tasks in a fast-paced environment Previous experience in administration, customer service, or sales support is desirable Proactive, professional, and able to work effectively as part of a team
What We Offer

Competitive salary Comprehensive training and ongoing support The opportunity to develop within a growing and dynamic company A collaborative and supportive working environment
Job Type: Full-time

Pay: 15.00 per hour

Expected hours: 40 - 45 per week

Work Location: In person