Job Description

FabSpeed (part of the Michelmersh Brick Holdings PLC Group) are looking for an enthusiastic and committed individual to join our team at our Haddenham office as a Sales Office Administrator.

This role will be a vital part within the office, providing administrative support to the rest of the sales team and covering roles where required due to holiday/absence. The successful applicant with deal with customers and complete general office administration duties, providing excellent written and verbal customer service.

Key Duties and Responsibilities:

Take phone calls from customers and action any queries where appropriate Deal with and respond to a high volume of emails Contact customers to obtain missing information or answer queries Input client orders into the system Check data accuracy in orders and prices Carrying out call offs as per the client requirements Scheduling work orders for the relevant factory Maintaining office stock levels, place any purchase orders with suppliers where required General administration within the department Support the sales team in all areas of administration Support the technical team where required Be available to cover any roles if required due to holiday or any unforeseen absence or increased workload

Skills:

Organisational skills with great attention to detail Strong administrative skills Strong communication skills, both written and verbal Ability to prioritise tasks and meet deadlines Excellent phone manner and customer service skills IT and Microsoft office skills

Personal attributes:

Must be detail oriented High organisational skills with the ability to manage a number of tasks at the same time Able to prioritise own workload with good time management Ability to communicate with internal and external customers alike, across varying levels of seniority Strong written and verbal communication skills Be able to use own initiative and be proactive Team player with a high level of dedication Flexibility

What we offer

26,000 per year Working hours Mon - Fri: 08:00 to 16:30 20 days holiday plus 8 statutory days per year

Experience:

Previous experience in an administrative role would be an advantage to the successful applicant Previous experience in Microsoft Office products would be an advantage to the successful applicant
If the above role appeals to you and you are looking for a new challenge Michelmersh want to hear from you.

About Us

As Britain's Brick Specialists, Michelmersh Brick Holdings PLC unites the best in clay traditions. The Group represents seven of the most recognised premium brands across the UK and Europe: Blockleys, Carlton, FabSpeed, Floren.be, Freshfield Lane, Hathern Terra Cotta and Michelmersh, producing over 125 million handmade and machine-made clay bricks and pavers annually.

Michelmersh strives to be a well invested and sustainable business, and we recognise that our people and the variety of skills they bring enable us to be at forefront of innovation. As such, we are committed to advocating for equal employment opportunities within our organisation, and welcome applications from all individuals regardless of race, gender, ethnicity, age, sexual orientation, disability, or background.

We are similarly committed to providing development and career progression for all our employees, whilst continuing to champion a culture of wellbeing through ongoing mental health initiatives, recognised Mental Health First Aiders, and a dedicated Employee Assistance Programme.

Job Type: Full-time

Pay: 26,000.00 per year

Work Location: In person