Job Description

An exciting opportunity has arisen for an experienced

Sales Order Administrator

to join our busy Service and Repair Centre in Huddersfield. This role is key to ensuring customer orders are processed efficiently, expectations are clearly managed, and purchase orders are placed and progressed to meet delivery commitments.

You will be confident handling customer enquiries, managing live orders, and following up repair quotes and parts to maximise order turnover. This is a varied, hands-on role suited to someone who enjoys ownership, organisation, and working as part of a supportive team.

Key Responsibilities:

Progress all customer repair quotes to secure orders or arrange return of equipment Process customer orders promptly and accurately Monitor the order book to ensure orders are despatched in line with customer expectations Place and progress purchase orders to meet agreed delivery timescales Follow up live job parts to maximise order turnover Ensure all despatched goods are included in the daily invoice run to support timely payment Record all after-sales issues and actively chase resolution Answer incoming telephone calls, act as receptionist, and coordinate incoming and outgoing post Undertake any other reasonable administrative duties as required

About You:

An experienced office administrator with strong organisational skills Computer literate, with basic Excel skills and a good working knowledge of Word Confident using Management Information Systems (experience with Microsoft Dynamics would be an advantage but is not essential) Energetic, committed, and enthusiastic with a hands-on approach Able to plan, prioritise, and work to deadlines
A clear communicator with excellent attention to detail and accuracy

The Benefits

37-hour working week (Monday-Friday) Company Pension Scheme 33 days holiday (including Bank Holidays) Life Assurance Health Cash Plans Cycle to Work Scheme Shopping Discounts

About the Company:

AxFlow is a leading provider of fluid handling equipment, service, and support across the UK. With a dynamic and growing team of around 90 employees in the UK, we're proud to be part of the AxFlow Group - the largest distributor of positive displacement pumps and process equipment in Europe and a division of the Axel Johnson Group.

Job Types: Full-time, Permanent

Experience:

Administrative: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person