Job Description

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, friendly environment? Hilton Garage, one of the UK's largest and most successful car supermarkets, is looking for a confident and personable Receptionist to join our outstanding team.

About Us

Established in 1973, Hilton Garage has built a stellar reputation for excellence and integrity. We remain a family-run business at heart, and that shows in the way we treat both our staff and customers - with genuine care, respect, and warmth. We sell thousands of cars each year and are proud to offer an outstanding workplace culture.

Why Join Us?

Be Part of a Fantastic, Friendly Team:

Experience the supportive environment of a family business where teamwork and camaraderie are at the heart of everything we do.

Earn More with Commission:

Enjoy a competitive basic salary, topped up by a generous commission structure that rewards your performance.

Professional Training:

Receive comprehensive training in sales and finance, helping you build valuable skills and advance your career.

Real Progression Opportunities:

We believe in promoting from within - in fact, our entire management team began their journeys right here at Hilton Garage.
What We're Looking For

Customer Service:

You have a background in day-to-day admin and customer-facing roles and are comfortable multitasking in a busy setting.

Confident Communicator:

Whether face-to-face or over the phone, you're friendly, approachable, and always ready to help.

Team Player:

You enjoy working as part of a highly motivated team, supporting your colleagues to deliver great results.

Weekend Availability:

Flexibility is essential - you'll work either Saturday or Sunday each week, with one full weekend a month on a rotating schedule.
Your Role and Responsibilities

As a Receptionist at Hilton Garage, you'll be stationed at the heart of our business - the reception desk. You'll join a team of 7 dedicated professionals, playing a vital role in delivering an outstanding customer experience. Your responsibilities will include:

Welcoming onsite visitors and assisting with their enquiries. Managing a high volume of digital and telephone enquiries each day. Creating appointments, taking reservations, and processing finance applications. Achieving targets and earning commission based on your results. Contributing to the positive, energetic atmosphere our customers and staff love.

If you're ready to take the next step in your career and join a team that values your contribution, we want to hear from you! Apply today and become part of the Hilton Garage family.

Job Types: Full-time, Permanent

Pay: Up to 36,000.00 per year

Experience:

Customer Service: 2 years (required) Telesales: 2 years (preferred)
Work Location: In person