Job Description

Company Overview

Tiflex Limited, part of the renowned James Walker Group Limited, is dedicated to manufacturing high-performance quality products. With a diverse range of solutions, we serve customers around the globe, ensuring excellence in every aspect of our operations.

Summary

The Sales Support Administrator will provide dedicated administrative support to two assigned Sales divisions within Tiflex, ensuring both customers and internal departments receive accurate and timely information related to enquiries and ongoing projects. This role is key to maintaining smooth communication and efficient coordination across teams. Over time, and depending on business needs, the scope of responsibilities may expand to include support for additional divisions. The Sales Support Administrator will be flexible with tasks within a daily routine and produce work with a high attention to detail, delivering a high level of service for both external and internal customers.

Responsibilities

Prepare, manage, and follow up on quotations for the Sales teams, including management of progress within the CRM system Track the progress of selected sales projects and provide regular updates Assist with light customer engagement where necessary Collaborate with Customer Services to ensure smooth handover of information Maintain accurate records and documentation throughout the sales process Prioritise and manage workload to ensure deadlines are met

Person Specification

Strong interpersonal and communication skills Ability to take initiative and work independently Professional and customer-focused demeanour Excellent organisational and time management skills Ability to manage multiple priorities and deliver work on time Proficiency in Microsoft Office (especially Excel, Word, Outlook) High attention to detail and accuracy in all tasks

Desirable

Previous experience in a sales support or administrative role Familiarity with CRM systems or project tracking tools
Job Type: Full-time

Pay: 24,000.00 per year

Benefits:

Casual dress Company pension Cycle to work scheme Free parking Life insurance On-site parking Sick pay
Schedule:

Monday to Friday
Work Location: In person