Job Description

Job Title:

Sales Support Administrator - Maternity Cover (Fixed Term 12 Months)

Location:

Work from home (remote working), ideally within commuting distance of our Taunton office for occasional in-person training and team meetings.

Hours:

Monday to Friday 7am - 3pm

Contract Type:

Fixed term - 12 months

About Morgan Clark

Morgan Clark is one of the UK's leading independent Loss Assessors, supporting policyholders through complex insurance claims. We pride ourselves on providing exceptional service, professionalism, and peace of mind to our clients.

Role Overview

We are seeking a highly organised, proactive, and flexible

Sales Support Administrator

to provide comprehensive administrative and sales support to our team during a 12-month maternity cover. This role is pivotal in ensuring our sales operations run smoothly, supporting the sales team, marketing, accounts, and other internal teams.

The ideal candidate will be able to work independently, manage multiple tasks simultaneously, and communicate professionally with internal teams and external contacts.

Key Responsibilities

Daily Responsibilities

Provide a daily rundown of the sales team's availability to the management team.

General sales support, including early morning solo support (07:00-08:00am).

Draft and send letters, emails, and post on behalf of the sales team.

Send company mandates and Letters of Authority via DocuSign/email to potential clients.

Maintain the lead generation system (LMS): ensure all data has been input correctly.

Send external emails for enquiries team as required.

Support the main telephone enquiries handler - second on the call rota.

Weekly / Monthly / Ad-Hoc Responsibilities

Monitor salespeople's stationery stock and place orders as needed.

Liaise with accounts regarding signups, lead generation system, sales team mileage, credit card usage, and reports.

Manage spreadsheets and questionnaires, checking information and uploading to lead generation system when confirmed.

Produce reports and check data from accounts team against lead generation records.

Coordinate travel and hotel bookings for the sales and wider team.

Maintain main sales support point of contact for marketing, Moneypenny, assessors, and other stakeholders.

Support marketing initiatives by assisting with ideas, Teams calls, and emails as required.

Send rota to enquires switchboard and amend enquiries rota weekly.

Main admin contact for various systems - ensuring sales team have access and resetting as necessary.

Send housing association owned properties to Tony when required.

Cover holidays for LMS and sales support when colleagues are away.

Maintain LMS Twitter and other administrative tasks as necessary.

Requirements

Strong organisational and time-management skills.

Excellent communication skills, both written and verbal.

Ability to work independently and manage multiple priorities.

Confident with Microsoft Office, email systems, and online platforms (LMS experience desirable).

Flexibility to work early mornings, occasional weekends, and adapt to changing priorities.

Professional and courteous when liaising with internal and external stakeholders.

Proximity to Taunton Office would be beneficial, to allow occasional onsite work and attendance at staff meetings.

Benefits

Work from home flexibility.

Competitive, flexible salary package based on experience

Exposure to a leading UK insurance support company.

Opportunity to work with a supportive and dynamic sales team.

Fixed-term contract with the potential for further internal opportunities.

Job Types: Temporary, Fixed term contract
Contract length: 12 months

Pay: 24,420.00-25,904.77 per year

Benefits:

Work from home
Application question(s):

Do you live fairly close to Taunton?
Work Location: Hybrid remote in Taunton TA2 8QN