Job Description

SALES SUPPORT ADMINISTRATOR WANTED...

We are seeking a dedicated and enthusiastic Sales Support Administrator to cover maternity leave. This position requires a proactive individual who can effectively communicate with our external customers, internal stakeholders and assist in achieving sales targets.

About you

The ideal candidate for this role will possess a strong motivation and the ability to work independently with limited supervision. They will demonstrate confident and effective communication skills, essential for building rapport and maintaining relationships with key stakeholders. Additionally, they will have excellent decision-making and problem-solving abilities, coupled with a high level of accuracy and attention to detail. Strong organisational skills are also crucial for managing various tasks efficiently and effectively.

Key Responsibilities:

General CRM management - creating bookings, reporting, keeping venue records up to date.

Spreadsheet management.

Venue diary management.

Updating online systems with customer data changes.

Communicating via email and telephone with venues and customers.

Assisting with dealing with booking issues including contacting venues to inform them of late arrivals etc.

Completing Licences and RAMS (risk assessment documents) from templates.

Creating canvass lists from various sources including Google, show listings etc from criteria provided.

Answering the telephone and handling calls appropriately, transferring calls and co-ordinating accurate messages

Ensuring filing/scanning of docs is complete.

Greeting visitors to building and dealing with incoming/outgoing post.

Supporting the sales team to assist with and enable them to deliver an excellent customer service.

Benefits:

20 days holiday (increasing 1 day each year up to 25 days) - plus recognised bank holidays. Onsite gym. Cycle to work scheme. Private Health Insurance Cover (after 1 years' service). A variety of different social events throughout the year.

About us

Access Point, is a Sales and Promotions company, we have been leading the industry for 27 years and are situated in Southport.

We were proud to be one of the first 50 Companies to be awarded Aspiring level for the Liverpool Fair Employment Charter for businesses in the Liverpool region. So, it's confirmed we are a great place to work and reward our people fairly, financially, and professionally.

Whilst we're not a remote working Company, we are flexible, providing an environment that allows a good work/life balance. We are located in The Old Courthouse in Southport, which we converted in 2015, our workplace shows our personality with numerous unique and distinct areas such as a 1960s cafe, museum lounge, rooftop terrace, and a fully functional onsite gym.

A really important part of our culture is how we can support our local and wider community. We realise that we are privileged and over the past 28 years we have helped and supported local and regional causes, from 10k and marathon runs through to competitive dragon boat racing and holding and hosting charity nights in our building. We like our fun and if we can roll this together with our charity work then all the better.

We have sent teams dog sledding to the arctic circle, building amenities for disadvantaged kids in Vietnam and sailing the long route across to France - all helping to grow and consolidate the team spirit that is so important in our environment.

If this seems like the career you are looking for, send your CV and cover letter. If you need more information before applying, call Lisa our HR and Recruitment Coordinator on 01704 516 301 or message through this recruitment page.

NO AGENCIES PLEASE.

Job Types: Full-time, 12 month fixed contract

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: Up to 24,479.00 per year

Benefits:

Casual dress Company events Company pension Cycle to work scheme On-site gym Private medical insurance Profit sharing
Ability to commute/relocate:

Southport PR9 0LE: reliably commute or plan to relocate before starting work (required)
Experience:

Phone etiquette: 1 year (required) Microsoft Office: 1 year (required) Organisational skills: 1 year (required) Communication skills: 1 year (required)
Language:

English (required)
Work Location: In person