Job Description

Overview

We are seeking a dedicated and proactive Sales Support Representative to join our dynamic team. In this role, you will serve as a vital link between our sales team and customers, ensuring that all sales processes run smoothly. Your primary focus will be on providing exceptional support to both internal and external stakeholders, facilitating effective communication, and contributing to the overall success of our sales initiatives.

Please note the commission and performance related bonuses, available in addition to basic salary.

Duties

Assist the sales team with administrative tasks, including preparing sales reports and maintaining customer records. Respond promptly to customer inquiries via phone and email, providing accurate information about products and services. Coordinate with various departments to ensure timely order processing and delivery. Manage customer accounts, ensuring all details are up-to-date and accurate. Support the preparation of sales presentations and proposals for potential clients. Participate in team meetings to discuss sales strategies and share feedback from customers. Maintain a thorough understanding of our product offerings to effectively assist customers.

Skills

Excellent verbal and written communication skills, with the ability to convey information clearly and professionally. Strong organisational skills, with attention to detail in managing multiple tasks simultaneously. Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work collaboratively within a team environment while also being self-motivated. Customer-focused mindset with a passion for delivering exceptional service. Previous experience in a sales support or administrative role is advantageous but not essential.
Join us as we strive for excellence in customer service and contribute positively to our sales team's success!

Job Type: Full-time

Pay: From 25,000.00 per year

Benefits:

Casual dress On-site parking Sick pay
Application question(s):

Local to Paignton
Own Transport

Work Location: In person