Job Description

Job Overview:

We are recruiting a Full Time

Sales Support Assistant

to work in our busy Sales / Showroom Office.

Expectation:

The desirable candidate will possess strong customer service skills with a willingness to learn about the products we sell as an element of selling is required in the role.

The Role:

To work in a busy sales office answering incoming calls and making outbound calls to generate great sales leads.

Book home sales appointments on our CRM system for the sales representatives to attend.

Calculate quotations for Windows and Doors for our residential customers, provide quotations to customers both verbally and written.

Meet & greet customers in the showroom & provide basic sales information on our products and services.

Cover reception duties.

The successful applicant will need:

At least 1 year of relatable or transferrable skills.

Must be confident in interacting with customers and colleagues.

A willingness to learn about the products we sell. (Who would have thought that windows and doors could be exciting!)

Must have a sound understanding of IT systems and Microsoft Office tools such as Word and Excel.

Must have excellent writing, language and literacy skills.

Job Type:

Full-time 37.5 hours 9-5 over 5 days including every other Saturday.

Pay:

22,600 p.a. - 11.59 p.h. (rising depending on experience)

Holiday:

28 days holiday including bank holidays. No Christmas working as we close over Christmas!

Reporting to:

Sales Manager

Location:

DW Windows Ltd 8 Meadow Lane, Coseley, WV14 9NQ

To apply:

please send us your CV to

alex.thornton@dwwindows.co.uk

stating why you think you could be great for the role.

Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: 6.5 - 15 per week

Additional pay:

Commission pay
Benefits:

Company pension On-site parking
Schedule:

Monday to Friday Weekend availability
Application question(s):

This role is working every Saturday 9-4. Can you every Saturday? This role is a minimum of 1 day (Saturday) with flexibility to work a further 1-2 days per week as required including Fridays, can you work these hours? This role is showroom / reception based in Coseley, Bilston. What role on your CV demonstrates that you can answer calls and greet customers in a busy reception/office?
Work Location: In person

Application deadline: 04/07/2025
Expected start date: 14/07/2025