Job Description

We're a well-established, growing, quality-driven

commercial printing company

based in

Caerphilly

, with expanding client bases across the UK. We specialise in high-quality litho, digital, and large-format printing for businesses of all sizes. As part of our growth strategy, we are looking for a dynamic

Sales Support Executive

to assist our sales team, and based in our offices in Caerphilly.

The Role:

As a

Sales Support Executive

, you'll interact with our sales team, production, prospects, suppliers and customers. You'll help manage incoming enquiries, prepare quotes, follow up with customers, prospects and suppliers, process orders, and ensure that excellent customer services.

Key Responsiblities:

Support sales with quotes, proposals and order processing Handle incoming calls, emails, and client enquiries professionally Liaise with the production team and suppliers when needed Maintain CRM and job MIS with up-to-date information Assist in preparing presentations, samples, and print specs for client meetings Follow up on warm leads and occasional customer reactivation campaigns
What we're looking for:

Experience in a sales support, print admin, or customer service role Excellent organisational skills and attention to detail Strong written and verbal communication Ability to manage multiple tasks and deadlines Experience in the print or marketing industry is a bonus, but not essential as all training will be provided Proficient with MS Office (Excel, Word, Outlook); familiarity with CRM systems is a plus
What we offer:

A friendly, supportive working environment Competitive salary based on experience Training and development opportunities Career progression within a growing company
Bring your energy, organisation, and people skills to a company that values quality, service, and its team.

We'd love to hear from you!

Job Type: Full-time

Pay: 24,000.00-28,000.00 per year

Benefits:

Company pension
Work Location: In person