Job Description

About Inanch London:

Inanch London is a multi-award-winning, 5-star boutique salon renowned for its exceptional client care, creativity, and professionalism.

Located in the heart of London, we cater to a discerning clientele seeking the highest standards in hair and beauty services.

Role Overview:

We are seeking a highly competent Salon Manager to lead our team and ensure the seamless operation of our salon. The ideal candidate will be passionate about delivering a superior client journey, possess excellent interpersonal skills, and have a proven track record in salon or hospitality management.

Key Responsibilities:

Oversee all aspects of salon operations, including front-of-house and reception management. Supervise and support salon staff, ensuring adherence to brand values and service standards. Manage appointment scheduling, client inquiries, and daily cash handling. Maintain optimal stock levels and liaise with suppliers to maximise efficiency and cost-effectiveness. Implement health and safety procedures and ensure compliance with relevant regulations. Handle client feedback and resolve any issues to maintain high satisfaction levels.

Requirements:

Minimum of 5 years' experience in a senior salon receptionist role or hospitality management. Strong leadership and organisational skills. Proficiency in salon management software and spreadsheets. Excellent communication and customer service abilities. Ability to work under pressure and handle multiple tasks efficiently.

Working Hours:

41 hours per week on an alternating rota:

Rota 1:

Wed (8-8), Thu (9-7), Fri (8-8), Sat (8-7)

Rota 2:

Mon (9-7), Tue (8-7), Wed (8-8), Thu (8-7)

Benefits:

Competitive salary with annual performance reviews. 10% commission on retail sales. 4 weeks of annual leave. Opportunity to work in a prestigious salon with a dedicated team.

Application Process:

Interested candidates should submit their CV and a covering letter to

admin@goldclasshair.com

.

Shortlisted applicants will be invited for an interview during in June.

Join us in delivering unparalleled service and excellence in the heart of London.

Job Type: Full-time

Pay: 32,000.00-38,000.00 per year

Additional pay:

Commission pay
Application question(s):

How many years of experience do you have in salon, or hospitality, management? Have you worked in a high-end or luxury salon environment before? Do you have experience supervising or managing a team? Are you proficient in using salon management or booking software? Are you available to work the required rota?
Work Location: In person

Reference ID: Salon Manager