Job Description

Overview

We are seeking a friendly and professional Salon Receptionist to join our friendly team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing the day-to-day operations of the salon. This role requires strong organisational skills and the ability to multitask in a fast-paced environment.

Duties

Greet clients warmly and manage their appointments efficiently Answer phone calls with excellent phone etiquette, addressing client inquiries and booking appointments Maintain an organised reception area and ensure all client records are up to date Perform data entry tasks accurately, including client information and appointment details Utilise Microsoft Office and Google Workspace for administrative tasks, including typing correspondence and managing schedules Support salon staff by coordinating schedules and ensuring necessary supplies are available Handling of cash and credit card transactions Responsible for opening and closing the salon when required To learn and have knowledge of the treatments provided and salon products. Upselling skills

Experience

Previous office or administrative experience is essential Proficiency in computer skills, particularly with Microsoft Office Strong organisational skills with the ability to manage multiple tasks simultaneously Excellent typing skills and attention to detail for accurate data entry Previous experience in a customer-facing role is highly desirable A keen interest in the beauty/spa field
If you possess these skills and are passionate about providing outstanding service in a vibrant salon environment, we encourage you to apply for this exciting opportunity.

Job Types: Part-time, Permanent

Pay: 13.00 per hour

Expected hours: 16 - 26 per week

Benefits:

Employee discount Store discount
Experience:

Customer service: 1 year (required)
Language:

English (required)
Work Location: In person