Join our festive team as a Santa's Grotto Elf and become an essential part of the Christmas magic! In this lively, performance-based role, you will welcome families, assist Santa, and ensure every child has a memorable and enchanting visit to the North Pole. Your enthusiasm and cheerfulness will bring the wonder of the festive season to life for all our guests.
Key Responsibilities:
Visitor Engagement:
Warmly greet and interact with all children and families in full elf character, spreading joy and festive cheer.
Grotto Operations:
Help manage the flow of visitors and queues efficiently, ensuring the grotto runs smoothly and on time.
Assisting Santa:
Work closely with Santa, introducing each child by name and assisting him during visits to make the experience seamless and personal.
Activities & Storytelling:
Entertain children while they wait.
Photography and Gifts:
Take photos of families with Santa and ensure each child receives their gift from Santa.
Environment Maintenance:
Maintain the cleanliness, tidiness, and magical appearance of the grotto and workshop areas.
Customer Service:
Handle guest inquiries in a polite and calm manner, reporting any issues or concerns to the Grotto Manager or Head Elf.
Required Skills and Qualifications:
Personality:
A friendly, outgoing, and joyful personality with the ability to maintain a high level of enthusiasm throughout the day.
Interaction:
Confidence in interacting and improvising with both adults and children, adapting communication styles to suit all visitors.
Teamwork:
Excellent teamwork skills and a proactive, "can-do" attitude, willing to help other elves and team members.
Reliability:
Punctuality and reliability are essential for a busy seasonal event.
Experience:
Previous experience in customer service, performing, or working with children is highly desirable.
Flexibility:
Must be flexible and available to work weekends and long hours during the peak festive season.
Working Conditions:
This is a temporary, seasonal position, with working hours potentially including weekends leading up to Christmas Eve.
An elf costume will be provided, which must be worn at all times while in character.
The role may involve working both indoors and outdoors, requiring adaptability to various weather conditions.
Job Types: Part-time, Temporary
Contract length: 6 weeks
Pay: 7.55-12.21 per hour
Expected hours: 15 - 40 per week
Benefits:
On-site parking
Store discount
Work Location: In person
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