Job Description

Overview

We are seeking a dedicated and enthusiastic Assistant Restaurant Manager to join our dynamic team. In this role, you will support the Restaurant Manager in overseeing daily operations, ensuring exceptional service and a welcoming atmosphere for our guests. Your leadership skills will be essential in guiding staff and maintaining high standards of food production and preparation. If you have a passion for hospitality and a desire to help others succeed, we would love to hear from you.

Duties

Assist the Restaurant Manager in managing daily operations, including staff supervision and training. Ensure that all food production meets quality standards and adheres to health and safety regulations. Oversee kitchen operations, including food preparation, cooking, and presentation. Maintain a clean and organised restaurant environment, ensuring compliance with hygiene standards. Handle customer inquiries and complaints professionally, striving for excellent service at all times. Support bartending activities as needed, ensuring a well-stocked bar and timely service. Collaborate with the management team to develop menus and implement promotional activities. Monitor inventory levels and assist in ordering supplies as required.

Qualifications

Proven experience in a hospitality or restaurant management role is preferred. Strong leadership skills with the ability to motivate and supervise staff effectively. Knowledge of food production processes and kitchen operations. Excellent communication skills, both verbal and written. Ability to work in a fast-paced environment while maintaining attention to detail. A passion for delivering outstanding customer service. Previous experience in bartending or knowledge of beverage preparation is advantageous. Flexibility to work various shifts, including evenings and weekends.
Scarpetta Cucina Italiana is a new independent, family run Italian Restaurant on George Street.

Job description

We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organising the team schedule.

To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an assistant manager. A passion for customer service and team mentoring is also a plus.

Assistant Manager Responsibilities:

Ensuring company policies are followed. Optimising profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the general manager to lead staff. Assisting customers whenever necessary. Organising employee schedule. Ensuring that health, safety, and security rules are followed. Taking disciplinary action when necessary. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining the restaurant to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting general manager as needed.
Assistant Manager Requirements:

High school or equivalent education level. Stable work history. Must be self-motivated and possess the desire for self-development. Have the ability to work autonomously when required. Be a team player. Be dedicated to customer satisfaction and a great customer experience.
Further to benefits included with the role we also provide the following for staff members:

TRONC tips structure (10% service charge added to every table with 100% going to the staff, split between roles). 20% discount in our sister venue Elio's
Job Type: Full-time

Pay: From 14.00 per hour

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Employee discount
Schedule:

10 hour shift 12 hour shift 8 hour shift Day shift Monday to Friday Night shift Weekend availability
Work Location: In person