Job Description

As a Senior Communications and Engagement Associate you will have responsibility for operational communications spanning four bank functions. As the bank scales-up, you will be building your own team and setting the strategic direction for operational communications. You will be a trusted advisor to the senior leadership, always ready to provide solutions and ideas for the best way to communicate, and able to challenge confidently.

You will be part of a fast-paced Internal Communications team within Chase UK\xe2\x80\x99s Customer Operations business. This is a digital bank like no other, which is why we are looking for someone with a depth of communications knowledge and expertise, but with a creative flair and growth mindset. We\xe2\x80\x99re looking for someone that can find new and innovative ways to keep our people informed and engaged, while delivering \xe2\x80\x98on brand\xe2\x80\x99 communications with our warm and friendly tone of voice.

Job Responsibilities:

• You will need to have outstanding communication skills, and be able to flex your style between corporate and storytelling.
• You will deliver Leadership Town Halls, preparing speaking points and creating digital content for campaigns \xe2\x80\x93 with some help from our in-house experts.
• We need you to be natural and confident around senior stakeholders, and brilliant at building positive relationships with everyone around you.
• Collaboration is the name of the game, as you will be working with numerous subject matter experts to understand and deliver new content.
• We don\xe2\x80\x99t need a number cruncher, but we do need someone that can measure how our communications are landing and provide useful insights and analysis to help us improve.
• We need someone full of energy, highly organised and able to juggle competing priorities. While the bank is still in growth mode, you will need to remain agile and work with a certain amount of ambiguity too.
• Our employee engagement scores are off the scale and we want to keep it that way, so we need you to LOVE people and have a passion for inspiring them through communication.

Required qualifications, capabilities, and skills:

• Experience gained within a similar role and environment would definitely be advantageous, ideally you will be able to hit the ground running.
• Proficiency in MS Office.
• Proven leadership skills with a passion for mentoring and developing others.

Preferred qualifications, capabilities and skills:

• A degree in communications, marketing or similar.
• We use software packages such as Salesforce Chatter and Adobe Creative Cloud so previous experience of these applications or something similar would also be useful.
• We appreciate that not everyone can tick every single box, so if you think you\xe2\x80\x99ve got what it takes to do this role, then please apply.

About Us:

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\xe2\x80\x99s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\xe2\x80\x99 and employees\xe2\x80\x99 religious practices and beliefs, as well as any mental health or physical disability needs.

About The Team:

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\xe2\x80\x99re setting our businesses, clients, customers and employees up for success.

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