Job Description

Network Rail has played a key role in keeping the country moving during the coronavirus pandemic - and we will play an equally important part in rebuilding from it.
We get people where they need to be, whether they are commuting to work, visiting friends or family, or going for a night out.
We make millions of lives better every day and have a vital job in driving the economy and prosperity of the nation!
Over the coming years we will be building and improving crucial rail links between the country's biggest cities, making our services faster, more comfortable and more reliable for the people who rely on us.
We're also changing our organisation to put the passenger at the heart of everything we do, to make our people even prouder to work for us and to be recognised as a true leader in our industry.
In joining Network Rail, you're not only joining an organisation with a vital role to play for the country, but also a team of more than 40,000 people, and a business dedicated to being one of Britain's best employers.
Does this sound like a team you'd love to be a part of?
Brief Description
There is an exciting opportunity to join us in a role that is vital to our success. We are looking for a Senior Network Delivery Manager to join our East Coast Operations team.
You will act as the strategic duty leader of the Route Control team, maximising delivery of performance across the network on a shift basis to achieve the best outcome for all operators, whilst minimising overall delay through implementation of train service contingency plans and train service management protocols.
About the role (External)
Role and Responsibilities may include but are not limited to: * Assume strategic command of the rail network during major safety and performance incidents acting as Rail Incident Commander where appropriate.

• Direct communications to the Route Executive team, National Operations Centre and senior stakeholders in regard to restoration and recovery of the network.
• Direct development and implementation of real time strategic plans to achieve recovery targets using industry resources.

4. Lead incident reviews giving appropriate consideration to customer needs, Network Rail and train operators' positions and establish a system to monitor and review the implementation of recommendations and the effect on future performance. * Accountable for maximising performance of the network at all times and lead the restoration of the timetable for all Operators by agreeing intervention strategies.
6. Lead the dissemination of safety critical and other information. Introduce and maintain a system of recording operational safety and performance incident information in accordance with the relevant company standards, procedures and statutory requirements, to provide safety, performance and management reporting information at the required frequencies.
7. Lead and direct the route co-ordination of pre-agreed plans for event management, engineering works, weather management and other risks in order to protect the delivery of the network.
8. Oversee the on-shift control team to enable professional standards to be maintained, deliver the best balance between network availability, maintenance requirements, passenger and Train Operator needs.
9. Lead the real time response to operational security issues and incidents as well as managing the integrity of sensitive operational and security documentation.
10. Facilitate lessons learnt reviews following major or significant incidents leading to trackable actions across the industry to improve response to future incidents.
ABOUT THE ROLE:
Are you?
Proven strategic leadership skills
Successful experience of and skilled in root cause analysis
Able to demonstrate real time incident planning skills
Excellent communication skills
Successful experience of incident management at strategic and tactical level for stations, trains, track areas and worksites on the railway
Successful experience of implementing emergency plans
Holistic and geographical understanding of the railway which enables rapid management of the incident and minimises impacts more widely to the network
Ability to build strong relationships to obtain the most appropriate advice and guidance
Do you have?
Knowledge of relevant railway industry communication systems
In depth understanding of temporary rules and impacts of engineering work
In depth knowledge of the operational rule book and appropriate engineering standards and legislative framework
Operational knowledge of different stocks, engineer's vehicles and signalling systems (traditional and new) across the railway
Membership to a relevant professional association (for example Institute of the Railway Operators)
How to apply (External)
Salary and benefits:

• Salary of 71,163 - 84,437 (Band 2.B) depending on skills, qualifications and experience

• 28 days annual leave entitlement plus bank holidays

• 6,000 pa Car Allowance

• My benefits - Our discounted online shopping site

• A range of discounted offers including, healthcare offers - cycle to work, healthcare club discounted membership and other benefits

• Subsidies of up to 75% on rail and underground season tickets

• A choice of contributory pension schemes

• 2 weeks paid reserve leave for our Armed Forces community

Please be aware this role holds a mandatory requirement for the incumbent to hold valid security vetting clearance. Any offer will be conditional on the successful candidate obtaining clearance prior to a start date being agreed.
If you have lived outside of the UK in the last 3 years and have been invited to interview for this role, please notify us.
For further information including residency eligibility, please contact your recruiter for more details.
**Please note that the advert closes on the 22 July 2025 and late applications will not be considered **
Oh, and by the way...
We care deeply about welcoming people no matter where they're from, how old they are or what disability they may have. We encourage applications from every age, race, ethnicity, disability, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or caring responsibility. We want our employees to bring their whole self to work and that starts with you!
We will interview all disabled applicants who meet the essential skills and experience detailed above. Network Rail positively embraces flexible working, recognising that employees may wish to balance work and family/home life. We will consider all flexible working applications.
Network Rail is required to comply with UK Government standards when carrying out pre-employment checks for all new starters; this includes a basic criminal record check. In addition to the basic criminal record check, in accordance with the UK Government we are also required to verify your identity, right to work in the UK and previous three years employment history.
If you like the sound of all that, we'd love it if you could submit your application online. If you need an alternative method of applying, please contact Jordan Magee at jordan.magee@networkrail.co.uk