Job Description

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good.



Making trains run on time is critical to the success of all aspects of a Train Operator. As Senior Performance Delivery Manager, you will lead a team that will have ultimate responsible for understanding why any TPE trains are delayed, and to formulate and undertake timely actions to prevent future delays.



Essential to the role is having the knowledge of all aspects of the railway; what something is, why is wrong with it, how to fix it and what good looks like. You will therefore have an advanced understanding of railway operations; timetabling, crewing, fleet, Network Rail operations and infrastructure, along with knowledge of the TPE network.



Making the railway run punctually is not a simple task, so you will be required to be energic and meticulous as you tenaciously ensure actions are followed through to their successful completion. This will involve working closely with a wide range of other parties, so organisation and influencing skills are a key requirement. This will include overseeing the formulation of route performance strategy plans.



You should also be familiar with industry performance systems such as Trust and Bugle, and an analytical mindset to interpret this data. A knowledge of the delay attribution process would also be beneficial.



As the leader of an important team, line management experience is a pre-requisite.



If that sounds like the right fit for you, we'd love to hear from you, please click apply and complete an application form.

What we offer

Excellent career prospects. A personal development plan. Structured training and development. Competitive salary paid on 4 weekly basis. Generous annual leave entitlement. Free TransPennine Express rail travel for you and your dependants.
Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service for you and your dependants*.
Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home. Option to join the Railway Pension Scheme with significant employer contributions. Family friendly maternity and paternity benefits. Plus, high street and lifestyle discounts as well as a cycle to work scheme.


Terms and conditions apply.

Goings places has never felt better!

At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard.