Job Description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause--it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.





Lead end-to-end recruitment for various roles, ensuring a luxury candidate experience aligned with Sofitel values. Provide guidance on employee relations matters, including investigations, disciplinary procedures, and performance management. Manage HR systems, ensure data accuracy, and provide insights to senior management using Excel and reporting tools. Foster an inclusive workplace culture, support induction activities, and contribute to learning & development initiatives. Assist with payroll preparation, ensure compliance with audits and right-to-work checks, and support wellbeing, CSR, and diversity & inclusion initiatives. Contribute to wider People & Culture projects, including system upgrades, engagement surveys, and global Accor programmes.


Qualifications

We are looking for someone who:

Thrives in both

recruitment and HR operations

, with experience in investigations, performance management, and compliance. Is confident with HR systems and data reporting. Shows genuine care for colleagues, with a supportive and approachable style. Brings creativity, fresh ideas, and embraces change.


Additional Information

Hotel Managed