Job Description

The post holder is responsible for Datacentre support, all processes and activities relating to the Datacentre, server infrastructure, storage, backups, and associated applications within the team's portfolio. The post-holder will investigate, manage, and resolve issues and problems raised against the portfolio, liaising with third-party system suppliers as necessary. The postholder will assure the specifications for and delivery of any change requests set against the team's Datacentre portfolio. The post holder will be responsible for strategic planning relating the current and future configuration of the Datacentre portfolio and will manage work streams within wider Digital Services projects or programmes. The post holder will also develop training programmes for the Datacentre portfolio to ensure that business processes are optimised and ensure the smooth running of technical operations on a 24/7 basis.



The post holder will be part of the senior Datacentre team to liaise and lead the operation of the Datacentre function, comprised of a team of Datacentre specialists that provide a service to all Trust staff and other users, ensuring that they meet agreed service levels and provide a responsive customer-facing service.



This is a joint role across LNW and THH and the post holder will work across organisational boundaries to align team effort and outputs to ensure coordinated delivery to meet sector goals and initiatives as required.



The post holder will support and actively participate in joint management arrangements across the North West London Integrated Care Systems (ICS) as required.



London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.



Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

Northwick Park Hospital:

home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK

St Mark's Hospital:

an internationally renowned specialist centre for bowel disease

Ealing Hospital:

a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice

Central Middlesex Hospital:

our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.



We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.



To view the main responsibility, please see the attached the and Person Specification.