Job Description

Senior Service Administrator -

Audi

Finchley Road

Good, honest, rewarding work. It's how we're built.

In the heart of our aftersales department our Service Administrator are committed to delivering outstanding and trusted experiences for our customers. As a Service Administrator you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.


As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What we can offer you

Enjoy 33 days of annual leave

(including bank holidays) to rest and recharge

Save money every day with

our exclusive retail discounts

Drive a great deal

with discounts on new and used cars, plus servicing offers Plan for the years ahead *with our company pension scheme

Balance home and work

with our industry-leading family-friendly policies designed to help you spend more time with the people that matter

Commute for less

with our cycle-to-work scheme

Prioritise your wellbeing

with dedicated support for you and your family

24/7 access to healthcare professionals

, ensuring you get the expert advice you need quickly and easily

Make a difference

with a paid day to volunteer in your community

Invest in your future

with our company share purchase plan

Earn financial rewards

when you refer a friend to join the team Keep learning and growing *with our training and development opportunities for everyone.

Life assurance

with the option to increase cover We're open to

flexible working

options - just ask

What you'll do day to day

Administration duties within the service department Deal with customer's requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction. Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department Record vehicle details and service histories accurately and effectively.

Helpful skills and qualifications

Don't worry about ticking off every single skill here

if you care about delivering great experiences as much as we do, we want to hear from you.


If you think you've got what it takes and meet the criteria below, then please apply!


Full UK Driving Licence Motor Industry experience is preferable Happy to work independently and as part of a team Ability to work to timescales effectively, with a keen eye for detail
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us

- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.