Job Description

We are looking for a kind and passionate Senior Tenancy Support Worker to join our team in the Swansea Area. This is a permanent role offering 30 hours per week and 6-week rota in advance. Are you ready to make a real difference to people's lives? We'd love to hear from you!

Senior Tenancy Support Worker - Swansea

13.17 per hour, 20,545.20 annually

30 hours per week - Permanent Contract

You need to hold a full UK driving licence.

We do not offer sponsorship.

This Senior Tenancy Support Worker role is based in Swansea; you will deliver high quality tenancy related support to our over 50s service users according to their individual needs. A key focus of the project is supporting people at imminent risk of losing their accommodation to take the necessary steps to prevent homelessness.

Closing Date: Thursday 9th October 2025

Interview Date: Monday 20th October 2025

About the role

As a Senior Tenancy Support Worker, your key aim is to help tenants sustain tenancies and in so doing, support and enable tenants to lead a more stable lifestyle. You will provide person centred support to our tenants setting up budget plans, understanding and maximising their benefits entitlements, supporting tenants to settle in their new homes. Work with tenants to build their resilience and enable their independence.

About you

No experience? No Problem!


We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do.

Kind

Trusting

Accountable

Innovative

We welcome previous experience working as Customer Assistant, Hospitality, Volunteer, Housing, Care Worker, Home Care Assistant, Health Care Assistant, Home Carer, Social Care Worker, Mental Health Support Worker, Mental Health Care Worker, Complex Support Worker, Voluntary Worker.

Why join us?

36 Days Annual Leave (including and Bank Holidays), increasing up to 41 days with long service Free DBS Free Private Health Care 24/7 Employee Assistance Programme Eligibility to apply for a Blue Light Card Paid training. Life Assurance 3x salary Pension scheme with up to 8% organisation match opt-in Enhanced Sickness and Maternity/Paternity leave pay

Please feel welcome to contact Liz Jones, Team Leader on 07918742794, or liz.jones@caredig.co.uk who will be happy to answer any questions you may have about this role.


Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.


We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services - including the development of new homes - to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.


We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.


Caredig, 43 Walter Road, Swansea SA1 5PN


Telephone:

01792 460192

Email:

info@caredig.co.uk