Job Description

Service Manager - Accommodation and Support Services - Modern Day Slavery and Human Trafficking

BIRMINGHAM

37.5 hours per week

41,574.00 per year

We are excited to be looking for an experienced, enthusiastic Service Manager to manage our Modern Day Slavery accommodation and support services within Birmingham.

You will be responsible for the day to day delivery of the Modern Day Slavery and Trafficking Victim Care Contract 2021, applicable in accommodation and support settings.

You will be responsible for delivering high quality services that are designed around people and their aspirations, wishes and needs.

Working in compliance with the Home Office guidelines and within SJOG ways of working and compliance / governance, you will be required to support the Deputy Head of Service, to ensure service meets contractual and regulatory requirements, encompassing the charity's values and ethos.

Essential criteria:

Level 5 or above Management qualification (or willingness to obtain this qualification.) 2/3 years' experience at supervisory/managerial level within Health and Social Care sector. Experience of leading, developing and motivating teams Strong managerial and organisational skills Strong reporting and recording skills Excellent interpersonal skills Knowledge and understanding of CQC regulations Knowledge and understanding of budgets, financial policies, procedures and systems. Experience in working with external stakeholders and multi-disciplinary teams Strong IT skills and the ability to work with internal and external Data bases. Knowledge in Health and Safety and Quality Control Experience in undertaking internal and external audits relating to the governance of the services. Experience in undertaking Risk assessments and a person centered approach to care/journey planning.

Desirable criteria:

Bi-lingual/ Multi-Lingual Knowledge of the Survivors Care Standards Working knowledge of the MSVCC. - Working knowledge of the immigration system and access to support services for vulnerable non UK nationals with limited access to funding (NRPFs, NASS / Refugee clients) Basic knowledge of the UK benefits system

Benefits and Rewards:

Annual leave entitlement of 33 days (pro-rata) including bank and public holidays Employee Assistance Programme Auto Enrolment Pension Scheme Health Cash Plan Bike to Work Scheme We are an equal opportunities employer Excellent training and development opportunities
We are unable to offer sponsorship for this role, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.

An Enhanced Disclosure and Barring Service check (which we will pay for) will be required for the role.

Please be aware that applications will be assessed upon receipt, and we reserve the right to interview and appoint prior to the closing date.

If you require any further information regarding the vacancy please email Sirpreet Kaur, Head of HMDS&T - sirpreetkaur@sjog.org.uk.

Job Types: Full-time, Permanent

Pay: 41,574.00 per year

Benefits:

Cycle to work scheme Enhanced maternity leave Enhanced paternity leave
Application question(s):

Do you have a Level 5 or above Management qualification (or willingness to obtain this qualification.) Do you have a good knowledge and understanding of CQC regulations? Do you have a good knowledge and understanding of budgets, financial policies, procedures and systems? Do you have a good working knowledge of the immigration system and access to support services for vulnerable non UK nationals with limited access to funding (NRPFs, NASS / Refugee clients)
Education:

Certificate of Higher Education (required)
Experience:

management/supervisory level within Health & Social Care: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person