Job Description

Job Advert

VMU Service Manager

Reading (Fleet VMU site), Berkshire


45,000 per annum. Bonus opportunities available.

Monday to Friday, 45 hours per week. Flexibility required.

If you are looking to work with the UK's largest Mercedes-Benz commercial vehicle dealership, who has been announced as a Great Place to Work for three years running, look no further!


Rygor Service Solutions, part of the Rygor Group, is looking for an experienced and dedicated Fleet VMU Manager who leads by example and inspires the team around them.


They are looking for a great team member who will create a good working atmosphere, enthuse and motivate their team.


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Role Level on the Rygor Career Journey Map: M3, Senior Department Managers

Your role is key to business success. Not only do you spend at least 60% of your time managing and guiding your team, but you also have the responsibility to ensure your department achieves its goals. Your role is all about brilliant communication, a positive outlook and inspiring those around you.


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What's it like to be part of Team Rygor?

"Rygor is a great place with equal opportunities for everyone and they are Rewarding, Reliable and Respectful and choosing Rygor to grow your career is something no one can regret."-

Patrick, Technician

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The Job

To plan and control your workforce resource availability to meet your customers' fleet demands. To manage and control labour costs, including any use of third parties. To comply with safety audits and manage the working code of practice for contractors. Ensuring planning for facilities, bays, machines, tools, diagnosis installations, etc., is carried out correctly, and the optimal design of workplaces and processes. Preparing planning and calculations for investments in workshops, facilities and HR, together with the Rygor management. Regularly review prices for workshop services and, after prior agreement with Rygor management, adapt them to suit the market. Measure and report on daily workshop performance around retail sales, warranty and internal contracts. WIP management and cash control. Employing new staff and carrying out effective induction. Managing, coaching and motivating employees, ensuring retention of high-quality team members. Defining target agreements with employees and reviewing the level of target achievement.

About You

Qualifications

- Qualification - You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in Vehicle Repair and maintenance. Also, previous experience in a similar role and industry is preferred.

Resilience

- A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.

Communication

- It sounds simple, but communication is at the heart of this role. You need to love being the first point of contact for those in your team and inspiring them through engaging and motivating communication.

Motivation

- To ensure personal and team success, being motivated is essential and is a key part of your role, and it is part of being a brilliant team player and inspiring others.

Time Management-

Ability to prioritise and complete tasks within timeframes to meet customer demands and maintain workshop efficiency.

Values & Behaviours

Rygor are looking for incredible team members who share their values and can add to their culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. You can read more about our values and the behaviours on our website.

Rewarding

I am grateful. I am courageous. I am curious.

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Reliable

I am honest. I am attentive. I am trustworthy.

Respectful

I am inclusive. I am resilient. I am kind.

Application & Interview Support

If you need support with your job application, we encourage you to explore Rygor's new Career Hub--a free resource designed to help you reach your career goals. The Career Hub offers valuable guidance on crafting standout applications, excelling in interviews, and providing support for those re-entering the workforce. Additionally, you can watch and practice example interviews to ensure you're fully prepared to ace yours! You can access the site here.

The Company

Rygor Service Solutions is their independent fleet workshop division, specialising in full management of commercial vehicle fleets within customers' premises, or totally mobile servicing solutions. They look after some of the UK's largest fleets, including Tesco, Ocado, and Brakes. And are committed to keeping them on the road, serving their customers.


Rygor Group has multiple industry and network awards under their belt and provides exceptional customer service. What's more, they are officially a Great Place to Work(TM)? three years on the run, meaning they really do have a great company culture which embodies their values of Rewarding, Reliable and Respectful.

Diversity, Equity, Inclusion and Belonging (DEIB)

Rygor, is committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. They are an award-winning community of professionals from all walks of life, and believe our unique qualities should be celebrated. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.

Our Process

When applying, please include a full current CV. Once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage or not, depending on your experience. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Managing your data

We care about your data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you'll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process.