Take a proactive lead in the day-to-day operational management of all UEC services acting as the designated operational bronze for the directorate, resolving internal and external barriers to patient flow, with appropriate escalation Use the highest degree of motivational and negotiating skills, ensure an atmosphere of collaboration across the service area to deliver a programme of continuous improvement in a challenging and demanding environment. To work closely with the Clinical Lead and Matron in a triumvirate approach supporting service delivery and cascade and escalate of information enabling the delivery of the Trusts strategy and objectives. Challenge internal and external parties where necessary to overcome barriers to change and understanding and to ensure that learning is shared and that risks are mitigated and reduced
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