Job Description

Service Manager - Residential Service

Location:

Streethouse, Wakefield

Salary:

38,000 - 42,000 per annum

Contract Type:

Full-time, Permanent



At Millennium Support, we don't just provide care -- we empower. We believe every person deserves more: more choice, more freedom, more potential. As a Service Manager, you'll lead a residential service that supports adults with learning disabilities, autism, and trauma to live fulfilled, meaningful lives.



About the Role



This is your chance to lead with heart, purpose, and impact. You'll be the driving force behind a person-first culture, inspiring your team and ensuring our services go beyond support into opportunity, dignity, and personal growth. With strong alignment with Millennium Support's values: With Not For, Inclusive, Developing Potential, Responsive, Making a Difference



What You'll Be Doing

Lead from the front:

Be hands-on in daily delivery while coaching your team to thrive

Champion inclusion:

Co-produce support plans and create empowering environments

Grow great people:

Mentor Team Leaders and build strong leadership pipelines

Build brilliant teams:

Recruit, retain, and develop staff who live our values

Stay accountable:

Ensure services meet and exceed CQC standards

Lead with values:

Embed trauma-informed, inclusive, and responsive practices

Promote community:

Drive meaningful engagement and participation


Key Responsibilities


Operational leadership, compliance, and continuous improvement Team development, coaching, and culture-building Safeguarding, recovery, and therapeutic support Governance, financial oversight, and health & safety Partnership working with families, professionals, and external agencies


What You'll Bring


Organised, proactive, and values-driven mindset

Proven leadership in health or social care (supervisory, deputy, or management level) Level 4 Health & Social Care (minimum), with commitment to achieving Level 5 Track record of delivering high-quality, person-centred services Compassionate, heart-first leadership Resilience and adaptability under pressure


Additional Requirements


Full UK driving licence and mobility across services


Ready to lead with purpose and make a real difference?

Apply now

and help us shape a future where every Millie matters.





#INDHP