Job Description

The Business

The Seetru Organisation (Seetru Limited and LESER UK Limited) is a fast-growing mechanical engineering manufacturing business. Growth is based on product innovation and strategic sales and marketing development programmes worldwide. Seetru have a long and stable 75-year history of high quality and innovative products and services, with a strong people culture. The operation is fully integrated from R&D, international product approval, manufacturing production and assembly, sales and marketing, to full lifecycle support (via our Test and Maintenance Services division). In recent years the business has been undergoing an accelerating series of transformative changes including investment in new management structures and processes, new facilities and plant, a new ERP system and a torrent of new products: the business is now capitalising on this on-going investment programme and is achieving substantial rates of growth.

The Position / Role

Overview:

As the SES Sales Support team member, you will work closely with the Office Manager and the Engineers team to ensure customers are dealt with swiftly and in a professional manner.

Co-ordinate collections and deliveries with our customers. Check the technical information on the order is correctly entered onto ERP system. Undertake any other projects or activities as and when requested to do so. The first point of call for customer enquiries and to raise quotations. Maintain customer accounts and contact information. Supporting the external sales team. Ensuring all standards within the service department and all work practices are being adhered to. Advising management of any training requirements within the department, that will need to be renewed or fulfilled.

Skills and Attributes

Experience of working in a customer services environment is preferable Familiarity with CRM & ERP systems Familiarity with Microsoft office Strong organisational skills. Effective time-management (the ability to recognise and prioritise important tasks). Very high standards and attention to detail. Excellent written and verbal communication.

Additional Information

Fixed Term Contract for 18 Months 37 hours per week Monday to Thursday - 8:30am - 5pm Friday - 8:30am - 4:30pm Pension Employee Assistance Programme Cycle to Work Scheme 25 days Annual Leave plus Bank Holidays
Job Types: Full-time, Fixed term contract
Contract length: 18 months

Pay: 25,000.00 per year

Benefits:

Cycle to work scheme Free parking Health & wellbeing programme On-site parking
Work Location: In person