Floward UK is a renowned floral and gift delivery service committed to providing exquisite floral arrangements and gifts for various occasions. We take pride in our commitment to quality and customer satisfaction. Our small florist shop in Marylebone, London, is seeking a dedicated and experienced Shop Supervisor to join our team.
Position Overview:
As a Florist at Floward UK's Marylebone branch, you will play a key role in daily operations and ensuring the highest level of customer service. This position involves a combination of hands-on floristry work and events.
Responsibilities:
1. Floral Design and Arrangement:
Create stunning floral arrangements, bouquets, and installations.
Stay updated on floral design trends and continuously enhance creative skills.
Assist with customer consultations to understand their floral needs.
Schedule and coordinate work shifts to meet business demands.
Interact with customers to understand their floral preferences and requirements.
Ensure exceptional customer service and address any concerns or inquiries promptly.
Collaborate with the team to maintain a visually appealing and welcoming shop environment.
Manage floral inventory, including ordering and restocking supplies as needed.
Monitor stock levels and coordinate with suppliers to ensure timely deliveries.
Implement effective waste management strategies to minimize losses.
Qualifications:
1. Floristry Expertise:
Proven experience in floral design and arrangement.
Knowledge of various flowers, plants, and floral design techniques.
2. Supervisory Skills:
Previous experience in a supervisory or leadership role within a florist setting.
Strong organizational and delegation skills.
3. Customer-Focused:
Excellent interpersonal and communication skills.
A passion for providing exceptional customer service.
4. Team Player:
Ability to collaborate effectively with a diverse team.
Positive attitude and a willingness to contribute to a harmonious work environment.
5. Location:
Reside in or be willing to relocate to Marylebone, London.
If you have a passion for floristry, leadership skills, and a commitment to delivering exceptional customer experiences, we invite you to apply for the Shop Supervisor position at Floward UK.
Job Type: Full-time
Pay: 30,000.00-34,000.00 per year
Benefits:
Company pension
Employee discount
Schedule:
Monday to Friday
Overtime
Weekend availability
Experience:
Florist: 2 years (required)
Language:
English (required)
Work Location: In person
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