Job Description

Description

We are currently looking for a

Social Media Manager

to join our Digital Engagement team on a full time, permanent contract.



Be part of our award-winning team dedicated to putting audiences at the heart of everything we do. Through social media, video, podcasts, and digital storytelling, we create vibrant content that opens up our programme to the widest possible community - sparking curiosity, building connection, and inspiring repeat engagement.



You will lead on the planning and delivery of organic social content strategies and act as a key link between the Digital Engagement and Campaigns teams, ensuring alignment between content, messaging and media spend. You'll use audience insight, platform trends and performance data to develop social-first campaigns that engage our audiences and support wider brand and business goals.

Please download the attached for a full overview of this role's responsibilities.

If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk



The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.



Please note, applications sent via Email or 3rd party agencies

will not be considered

.



Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.



We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Key Responsibilities

Work closely with the Senior Social Media and Content Manager to develop and execute the organisation's social media strategy, contributing insights and ideas for long-term growth

Work in partnership with the Marketing Campaigns team to align activity across organic and paid social; work with our media agency to brief and execute paid campaigns related to editorial content, channel growth and brand awareness activity
Develop our community strategy for social media, fostering meaningful interactions and dialogue with our followers to build brand reputation with audiences
Work closely with our Audience Insight team to understand our audience segments, to inform campaigns and overall strategy
Lead the social media planning function, attracting and building audiences across our official Facebook, Instagram, TikTok, WhatsApp and YouTube accounts with a regular calendar of activity. Manage and develop the Social Media Coordinator, providing day-to-day guidance, professional development support, and quality assurance across their work

Skills & Experience

Experience managing and developing social media channels in-house for a large brand, arts and culture institution or visitor attraction

Strong understanding of how organic and paid social can work together to drive brand engagement and audience growth
Expertise in paid social media strategies, particularly for audience growth and brand presence, and experience collaborating with media buying agencies
A deep understanding of each social media platform and an understanding of how to optimise a calendar of activity to achieve the best organic reach
Demonstrable ability to plan and execute social media calendars, maximising content across multiple platforms and formats

Benefits

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:





A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model (3 days office working, 2 days from home) Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga

About Southbank Centre

Southbank Centre, the largest arts centre in Europe and the UK's 5th most visited attraction, is at the heart of London's cultural life. Spanning 11 acres, this iconic venue offers a diverse range of great art and culture, bringing people together through unforgettable experiences.




From internationally renowned artists to emerging talent, Southbank Centre provides a platform for creativity to flourish. Its impressive facilities include the Royal Festival Hall, Queen Elizabeth Hall, Purcell Room, Hayward Gallery, National Poetry Library, and the Arts Council Collection. The centre is also home to six Resident Orchestras, offering exceptional musical performances. Moreover, Southbank Centre is committed to inclusivity, ensuring that everyone can have access to the arts through their creative learning and participation activities.




As a registered charity and a National Portfolio Organisation, Southbank Centre is esteemed for its contribution to the arts and its dedication to fostering cultural experiences that inspire and captivate audiences worldwide.