Job Description

Multimedia Designer - Visa Sponsorship Available

Location: West London | Full-Time | 30,000-34,500 per annum + Bonus

GinSen, one of London's leading Traditional Chinese Medicine clinics, is expanding our in-house creative and digital team. We are seeking a talented and driven Multimedia Designer with strong social media skills to help us elevate our brand, grow our global audience, and bring the beauty of Chinese Medicine to life through engaging visuals and digital storytelling.

About the Role

As our Multimedia Designer, you will take the lead in creating visual content for all digital platforms and support our social media marketing with design-driven campaigns. You'll work closely with our clinic, e-commerce, and marketing teams to maintain brand consistency and expand our global reach, especially through short-form videos, livestream content, and influencer collaborations.

Key Responsibilities

Develop and implement digital and social media strategy aligned with brand goals and target audiences. Create, edit, and manage multimedia content (graphics, reels, short videos, banners, animations, etc.) for social platforms like Instagram, TikTok, and YouTube. Support and participate in livestream and video campaigns for product education and wellness storytelling. Monitor and report on performance analytics, engagement, and trends to optimise visual strategy. Collaborate with other departments to ensure cohesive messaging and branding across all channels. Build relationships with key influencers and assist in campaign planning and execution. Stay current with design trends and adapt them to TCM culture and wellness messaging.

Qualifications

Bachelor's or Master's in Multimedia Design, Graphic Design, Visual Communication, Digital Media, Animation, or Creative Arts. Degrees in Marketing, Film Production, or Media Studies with strong visual design experience.

Technical Proficiency

Skilled in Adobe Creative Suite: Photoshop, Illustrator, InDesign, Premiere Pro, After Effects. Experience in editing short-form video content for Reels, TikTok, YouTube Shorts. Familiarity with Canva, Final Cut Pro, or similar tools. Motion graphics and storyboarding knowledge is an advantage.

Portfolio Requirement

Must provide a portfolio of original, creative digital content: videos, graphics, animations, and social media designs. Wellness, beauty, health, or e-commerce design samples are highly desirable.

Experience

Minimum 1-2 years in a multimedia, digital content, or social media design role (freelance or in-house). Experience working with e-commerce, health/wellness brands, or TCM themes preferred. Knowledge of TikTok or livestream visual storytelling is a strong asset.

Language & Communication

English proficiency with IELTS 6.5 or above (or equivalent) if English is not your first language. Mandarin or Cantonese language skills are a bonus, particularly for communicating design themes tied to Chinese Medicine and culture.

Personal Attributes

Passionate about visual storytelling, health, and wellness. Quick learner, creative thinker, and open to feedback. Highly organised with strong attention to detail and time management. A team player who thrives in a collaborative environment. Strong appreciation for Chinese aesthetics and an interest in TCM branding.

Salary & Benefits

30,000-34,500 per year (depending on experience). Bonus scheme and yearly performance bonus. Paid holidays + staff discount. UK Work Visa sponsorship available (limited availability - early applications recommended).

To Apply

Please send your CV and portfolio to info@ginsen-london.comSubject: "Social Media - Your Name"Or submit via WeChat: lily_london123Learn more about us at: www.ginsen-london.com

About GinSen

GinSen is a respected Traditional Chinese Medicine clinic based in West London with a strong online presence. Our team of expert herbalists and doctors deliver natural treatments through acupuncture, herbal remedies, and global wellness education. We combine ancient healing with modern communication -- and we're looking for a creative mind to help us tell our story to the world.

Job Type: Full-time, Permanent

Pay: 30,000-34,500 per year + bonuses

Schedule: Monday to Friday

Location: In person (West London)

Job Type: Full-time

Pay: 30,000.00-34,500.00 per year

Benefits:

Store discount
Education:

Bachelor's (required)
Experience:

Social media marketing: 1 year (preferred)
Work Location: In person