Job Description

Social Media Specialist

We're looking for an A-Player in the Social Media World. We're looking for a senior, highly skilled & driven Social Media Specialist to create outstanding content & to market to our World-Class customers. This is an amazing opportunity to work in the sports field & working with our incredible signed products. This person is someone who loves their job, takes full ownership of their role in the business & is highly driven to go beyond what's expected to help take the company to the next level. We're looking for someone who is already highly experienced & wants to grow with the company right to the very top!

The Company

The Champion retailer of 100% authentic Signed Sports Memorabilia

The highest rated Sports Memorabilia Company in the World on Trustpilot

Consistent high growth business

Partnered with some of the biggest sporting stars in the World

Vision

We will be a leading Sports Memorabilia Worldwide Brand:

High growth turnover & profit

Five-star service, World-class staff

Offer the World's most exclusive range of items

Worldwide brand

Our Points of Culture

The values and behaviours we live by every day to grow ourselves in the business & help achieve the vision at Firma Stella.

1. Energy

We bring high levels of positive energy to our roles every day. We bring enthusiasm. We're here because we

want

to be here - and that shows in how we show up and are attentive in meetings, conversations, and tasks. Energy is enthusiasm, and enthusiasm shows we care.

2. Respect

We treat and speak to each other with respect - no matter the situation. Mistakes, feedback, disagreements, or pressure don't change how we treat people. We respect ourselves, our teammates, our customers, and the business - and we show that by giving 100% every day.

3. Drive & Ambition

We're here to grow - as people and as a business. We have high standards, push boundaries, and are hungry to achieve more. We're proud of what we do, but we never settle. We're here to constantly drive to the next level & we expect everyone to strive for improvement. Consistently out of our comfort zone is how we grow. Average, good, comfortable, settling are not tolerated in the business. We chase progress and celebrate ambition.

4. Ownership & Responsibility

We own our roles at Firma Stella. We take pride in what we do. We get the job done - whatever it takes - because we care. We don't need to be told; we step up, take charge, and make it happen. When something is ours, we protect it, improve it, and deliver it. We take full responsibility for our roles - exactly like we'd really look after anything else we really cared for.

5. Positivity

Our mindset and approach to work is always positive. When we face pressure or challenges, we respond with optimism. We don't complain - we look for solutions. A positive attitude fuels our team energy, creates momentum, and sets the tone for a great place to work.

6. Go the Extra Mile

We go the extra mile - because that's where success lives. If it takes staying later or putting in extra effort at the weekend, we do it. We don't settle for "just enough" - we go above and beyond because we know that's what builds growth, loyalty, and results. Successful, driven, ambitious people are not successful for doing just what's expected or doing what's normal - it's going the extra mile. That's what successful people do & that's what we do at Firma Stella. This is one of the main factors in progressing at Firma Stella.

7. Feedback is Kindness

We don't take constructive criticism personally - we welcome it. Growth only happens through feedback. Giving feedback is being kind; withholding it isn't. We want each other to succeed, and honest feedback is one of the best ways to make that happen. Being nice is giving feedback, withholding feedback is actually not kind. How do we grow? Through improving. How do we improve? Through feedback.

8. Team First - 'We, not I'

We win together. We work as one team - no silos, no egos. We share ideas, support each other, and step in when someone needs a hand. If a decision isn't made in our favour, we respond positively because the team is more important than the individual. If we must sacrifice our time to help a team member or the company, we do it because, the team is the most important. We don't achieve anything - personally or as a company without the team. We celebrate each other's wins and take pride in collective success. At Firma Stella, it's never "me" - it's always "we." Everything is about what's best for the company - the team, the vision!

The Person & Personality

Turn that passion for sport into a career...

Is this you?

Lives & breathes their job.

Passionate about sport.

Care about your future.

Very good with people.

Extremely driven & motivated to succeed.

Take full responsibility for your role & will persist till they get it right.

Truly buys into the vision of Firma Stella & will give their absolute utmost to make it happen.

Owns the role completely

Characteristics:

Disciplined

Growth mindset

Results driven

Attention to detail

Goes the Extra Mile

Driven

Humble

Excellent Communicator

Committed

Resilient

'Can do' attitude

Sports fanatic

The role:

The duties of the Social Media Specialist include, but are not limited to:

Content Creation and Posting

Create and publish engaging & outstanding content across channels including Instagram, TikTok, Facebook, YouTube and LinkedIn

Plan content using knowledge of past post performance and engagement history

Plan content in line with sporting events in advance

Track sporting events live & post reactive posts immediately after team victories / individual outstanding performances

Create and post Stories for Instagram and TikTok regularly

Write engaging post captions and voiceover scripts as required

Take, edit and optimise photographs and video content for each platform

Schedule posts using either manual posting or scheduling software (e.g., Buffer, Later, Meta Scheduler)

Channel Management

Maintain and update all social media accounts, including bios, pinned posts, highlights, and account links

Ensure all content and visual identity across platforms remains current and consistent

Participate in TikTok Lives and coordinate with relevant staff to ensure featured stock is available and ready to ship

Email Marketing

Design and send marketing emails with unique content and offers

Performance Monitoring and Reporting

Track the performance and effectiveness of all posts across platforms

Maintain weekly records of engagement, reach, growth, and conversions

Submit a report to the General Manager each week summarising performance, trends, and recommendations

Collaboration

Liaise with the Marketing Agency to develop themes and campaign ideas

Support content planning and scheduling in line with business priorities

Find, liaise & sort posts with influencers to grow the channels

Create regular competitions to grow the various channels

Benefits:

High growth business - grow with the company

Be part of something special - we're on the way to the top!

Work in the sports field with amazing products

Bonus & performance scheme

Work directly with founder & CEO - personal development

Company Pension

Employee Discount

We will consider relocation packages if the candidate is top level.

As mentioned above, we're looking for a person who is A-Player standard in the Social Media World. This person will be happy to push beyond the regular hours & ensure we're post reactive content immediately after sporting events to ensure maximum engagement. This role is for you if you are highly driven & ambitious. We're looking for somebody to help take the company to one of the World's best in our field & with that, we'll need someone who will push & go the extra mile consistently. The company has high standards & we're looking for a person to exceed these expectations. With bonuses, performance targets & the opportunity to grow with the company, this is an ideal position for a top level candidate looking who is highly ambitious & driven!

Job Type: Full-time

Pay: 32,000.00-40,000.00 per year

Additional pay:

Bonus scheme Performance bonus
Benefits:

Casual dress Company events Company pension Employee discount Free parking On-site parking Relocation assistance Store discount
Schedule:

8 hour shift Monday to Friday Weekend availability
Application question(s):

Which social platforms do you have professional experience managing? Are you comfortable working in a hybrid or on-site role in Worcestershire? Can you provide examples or a portfolio of past social content or campaigns? Do you have experience reporting on social media performance or analytics?
Experience:

Social media marketing: 3 years (required)
Work Location: In person