Job Description

FANUC UK Limited
Coventry, GB, CV7 9DR
Have you ever wondered how your phone was made? Or what made the parts and assembled the car you drive? There is a high probability that FANUC was involved!

FANUC

is the world leading provider of factory automation. Our machine range includes a number of Robots, Cutting, Drilling, and Injection moulding machines, Laser, motors and control systems used in automation.

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our core tasks will include:

Management and Strategy

Manage and develop the spare parts team, ensuring performance and development Alignment with business strategy and work on initiatives Foster a culture of accountability, continuous improvement, and customer focus

Quoting & Customer Service

Oversee the preparation of accurate and timely spare parts quotations for UK/IE customers via the ERP system Ensure team provides exceptional customer support Maintain & build strong relationships with our customers and suppliers to ensure satisfaction

Order Fulfilment

Oversee order processing of spare part and service-related orders, to meet SLAs for customers and internal teams via the ERP system Coordinate with EU head office to ensure supply and availability of parts for UK/IE customer demand Ensure fulfilment of complex order requirements from local or external warehouses

Inventory Management & Logistics

Manage inventory performance and implement strategies to reduce obsolescence and cost optimisation of parts Compliance with customs regulations and documentation management Processing of customer returns & repairs Manage MRP process for stock replenishment, including forecasting

Performance & Financial management

Set clear objectives, KPIs, and performance standards for the team Reporting of parts sales/orders performance data Implement process improvements to enhance efficiency and performance, including work on proactive initiatives Monitoring of SLA's and quality of communication

General

Cross-functional collaboration with all departments Manage communication from shared mailboxes and channels Any other related duties, as required by the Head of Supply Chain and Logistics and such other duties as are within the scope of the job purpose, the tile of the position and its grading

Your profile:

Experience

5+ years in parts management or related supply chain role Experience in team and performance management Experience in quoting and customer service within a technical or industrial environment preferable

Skills

Leadership and team management skills, with experience leading and developing a team Excellent communication skills with a customer-centric approach to work Excellent analytical and problem-solving skills Strong knowledge of supply chain, inventory management, and logistics Proficiency in ERP systems (e.g., SAP, Oracle, or similar) Good knowledge of Customs, regulations & compliance Ability to adapt to changing circumstances, work well under pressure and with the ability to manage multiple priorities simultaneously

Education

University degree in Supply chain, Logistics or Business or equivalent qualification is desirable

You may be required to:

Support wider operational activities from time to time Support or take a leading role in local or group-based projects and implementations Support other subsidiaries lead projects Occasionally travel to other sites

Candidates must possess a right-to-work document in the UK and should be located within a 45-minute travel time from the office, as this position requires on-site presence. The role is based in Coventry. Requisition number: 588
Contract type: Regular
Working time model: Full time
Place of work: Office

FANUC - THE FACTORY AUTOMATION COMPANY

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As an innovative company, FANUC offers an exciting workplace with attractive future prospects, where your professional and personal development is guaranteed thanks to the latest technology and the FANUC work-life balance.

Are you interested in learning more about this career opportunity? Your FANUC Recruiting Team is looking forward to answering your questions.

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. Learn more about our love and passion for industrial automation and join us on our journey to achieve technical excellence every day.