Job Description

Purpose:

The Stadium Sales & Project Manager will drive sales and profitability for the business and is responsible for generating leads, building and maintaining customer relations.

The Stadium Sales & Project Manager is responsible for the achievement of strategic sales objectives to gain competitive advantage in the marketplace and to exceed customer expectations.

The Stadium Sales & Project Manager is responsible for the end-to-end management of all projects, including the installation process, integrating with, and ensuring installation teams are working to all site H&S criteria.

Daily Responsibilities:

Provides a point of contact for key customers; building and maintaining strong customer relationships that exceed their expectations.

Builds peer support and strong internal company relationships with other key management personnel.

To be the focal point of contact between Arena Stadia Seating Ltd and the designated customers across UK & the rest of the world.

To own the customer numbers; track and provide accurate forecasting giving input into weekly/monthly/quarterly reports.

To work with the Metalliform Marketing Manager, Production Engineer and the Production Managers to assist with changes to existing product ranges and new product development.

Hold regular customer reviews, implement promotional activities including organisation and coordination of conferences / exhibitions.

Influence and implement advertising & promotional plans.

To recognise, develop and secure additional Arena sales opportunities within the account base.

To overview the product range, co-ordinating product selection and ensuring the maximum coverage of Arena focused products in the customer catalogue / website or other route to market.

To monitor, communicate and implement activities that reduce the impact of competitor actions.

To ensure snagging and warranty issues are managed in line with the customer contracts.

Develop relationships with key contacts across the supply chain, marketing and sales.

. To provide Management Information as requested by the customer.

Understand, manage, and help to resolve customer service issues regarding delivery, pricing, and service levels.

To champion and maximise local opportunities within the customer base for strategic product categories in line with strategic sales plans.

To work with the Senior Stadium Manager on key tenders and strategic product selections as required.

Write price lists and evaluate profit margins.

Cost and profit analysis.

To work within and strengthen all of Arena's routes to market i.e. internet, catalogues, furniture dealers, main contractors, architects and designers and direct customers.

To identify gaps in skills and knowledge of self and any direct reports and works to improve capabilities through coaching, development and training.

Lives and demonstrates the company values.

Experience, Skills and Qualifications required:

Experience

A minimum of 3 or more years' experience in sales / project management ideally within the stadium industry.

Ideally with an understanding of the fundamentals of the Stadium / Arena sector.

Home & office based with regular travel throughout the UK with occasional overseas travel. Will work out of the office for 1 to 2 days per month.

A good level of understanding in construction H&S, a recognised qualification preferable.

Skills and competencies

Builds trust, respect and rapport quickly and at all levels.

Strong, professional communication skills including the ability to create and deliver presentations across various media formats in a stimulating and professional manner.

Strong negotiation skills at all levels in a competitive business environment.

Capable of multitasking and organising time effectively. The role will involve working across multiple projects at any one time.

Advisory approach towards the customer, considering all possible issues and creating the right solution.

High level of competence in Excel and PowerPoint.

Highly numerate with good analytical skills.

Drive and action oriented with goal of exceeding forecasted results.

Teamwork and cooperation.

Problem-solving and attention to detail.

Consultative and fact-based selling.

Make recommendations based on data.

Commercially astute with the ability to demonstrate business understanding

Cost control and budget management skills.

Qualifications

Must be able to demonstrate a good standard of education at GCSE level
with preference given to A level and Higher Education standard applicants and those

with customer service qualifications.

Membership to the relevant professional body.

Job Types: Full-time, Permanent

Work Location: Hybrid remote in Barnsley S74 0EZ