Job Description

28,248

Job role:

Student Support Adviser (Academic & Housing)

Location:

Royal Holloway Students' Union

Salary:

28,248

The role

This role ensures the effective operation of the Students' Union's Advice Centre,offering up-to-date,confidential advice to students on academic,housing,and wellbeing issues.



It includes signposting students to relevant internal and external support services and leading education and outreach campaigns. The post-holder will work with the Marketing team to develop communications that address current student concerns.



Strategically,the role supports the Union's mission by educating students about their rights,offering empathetic listening,guiding them through challenges,and advocating for fair treatment. It also contributes to the Advice Centre's annual plans and wider university initiatives.



For more information about us and the role please look at our job pack on our Work with Us page!

About us

At RHSU,we're passionate about making student life better at Royal Holloway. From providing trusted advice and championing student voices to delivering amazing events and building inclusive communities,we're here to create unforgettable experiences and real change!



Our work focuses on:

Building Communities for all Students Building Stronger Student Voice and Representation Providing Inclusive Activity and Spaces Providing Advice and Advocating for Students


We're committed to fostering a collaborative,inclusive culture and investing in our people,infrastructure,and sustainability to ensure we're fit for the future.


If you're excited to challenge the status quo and help shape student life,we'd love to have you on our team!

Benefits

As Student Support Adviser we offer an extensive benefits policy including the following:

22 days annual leave,rising each year up to 27 days (plus the 8 bank holidays) 8 extra days off during our winter closure Birthday day off and 0.5 day "Milestone Day" for special life events Employee discounts and savings opportunities Contributory pension scheme Wellbeing support including a Non-contributory Health Cash Plan and Cycle to Work Scheme Hours based on a 35 hour/week,5 day week 5 half-days of Development Leave for personal or professional growth

Job Type:

Full-time,Permanent

Grade and salary range:

Grade 4,28,248. Salary is subject to RHSU's Pay & Reward Policy,which includes an opportunity for annual pay progression.

Work Location:

Hybrid Working Policy in place with guiding principle of 60% office based (role dependent)

Closing date:

Sunday 24th August 2025