Job Description

About Us

We are Finchley Studio, a growing media enterprise with expertise in video production, podcasting, and studio rental. Our team focuses on delivering top-quality service and production value to a diverse clientele, ensuring smooth operations and client satisfaction through every project phase.

Job Location

This is an in-person role based at our studio in London. Candidates must be prepared to work onsite to engage with clients and our technical team directly.

What We're Looking For

We're seeking an organised, detail-oriented Studio Administrator with a solid background in administration, sales, and media. The ideal candidate should have a strong administrative skill set with experience in booking clients, managing calendars, handling CRM systems, and liaising with clients and technicians to ensure a seamless production process. A media and sales background is highly beneficial to thrive in this role.

What You'll Be Doing

As a Studio Administrator, you'll be responsible for administrative tasks that ensure smooth studio operations and client satisfaction. You'll manage studio bookings, handle CRM processes, and work closely with technicians before, during, and after shoots to ensure all client needs are met.

You will:

Manage client bookings, coordinating schedules and availability Maintain and update the CRM with new leads and client interactions Handle inbound calls and inquiries from new clients and leads Liaise with technicians to ensure they are prepared and equipped for each session Provide support and follow-up with clients throughout the booking and production process Work with the team to ensure that studio operations meet high standards of professionalism and efficiency

Job Duties:

Oversee all administrative tasks related to studio operations and client bookings Manage the studio calendar and ensure all scheduling is up to date Communicate with technicians before, during, and after sessions to ensure client satisfaction Answer calls and emails promptly, assisting new clients and answering queries Utilize CRM tools to track and manage client interactions and bookings

Skills Required:

Strong administrative skills with experience in scheduling, CRM, and customer relations Excellent attention to detail and strong organizational skills Background in media, sales, or a related field is highly desirable Ability to communicate effectively with clients and team members Comfortable with answering calls and engaging with new clients and leads

Why You Should Join

This is a fantastic opportunity to work in a dynamic and growing studio environment. As part of Finchley Studio, you'll have the chance to work in a collaborative setting, helping to shape our operations and build strong relationships with clients.

Your Impact

As a vital part of our team, you'll directly contribute to the success of our studio by ensuring all bookings run smoothly and clients have an outstanding experience. Your role will be instrumental in maintaining our reputation for quality service.

Experience, Skills & Qualifications (Required):

Minimum 2 years of administrative experience, preferably within a media or customer-focused environment Proven experience in handling bookings, CRM systems, and client relations Background in media production or sales is highly beneficial Strong communication skills (written and spoken English) Highly organized with effective time-management skills Attention to detail and dedication to client satisfaction

Inclusivity & Diversity

We are committed to equal opportunities and a culture of inclusion, welcoming applications from all backgrounds.

Job Type:

Part-Time (with potential to become Full-Time)

Job Type: Freelance

Pay: 27,507.00 per year

Benefits:

Company events
Schedule:

Monday to Friday Weekend availability
Application question(s):

What is the first part of your Postcode?
Experience:

CRM software: 1 year (required) Organisational skills: 1 year (required) Administrative: 2 years (required)
Language:

English (required)
Work Location: In person

Application deadline: 04/07/2025
Expected start date: 07/07/2025