Job Description

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Step Up Your Game as a Supervisor at ProCook!
ProCook, the UK's leading cookware brand, is looking for a dedicated Supervisor to join our team in our Cheshire Store. This is a fantastic opportunity for anyone passionate about retail and customer service, and ready to help shape a successful team focused on delivering outstanding shopping experiences.
Key Responsibilities:
As the Supervisor, you will be responsible for leading a team of retail staff, ensuring that store operations run smoothly and that every customer leaves happy. Your duties will include:

• Supervising and training team members to enhance their skills and product knowledge.
• Managing daily store operations to maximize sales and efficiency.
• Maintaining high standards of store presentation and customer service.
• Assisting with inventory management and orders.
• Resolving customer issues and providing expert advice on products.
• Motivating and supporting staff to achieve store targets.

Please be aware that this store experiences high turnover and generates over 2 million in sales. It is a very busy environment, so only apply if you are comfortable working in such a setting.
Requirements:
What You Need:

• Previous experience in a retail supervisory or management role.
• Strong leadership skills and the ability to inspire and manage a team.
• A customer-centric approach with excellent communication skills.
• Ability to thrive in a fast-paced retail environment.
• Understanding of retail sales principles and processes.
• Experience with point-of-sale systems and inventory management.
• A passion for cookware and kitchen products is a plus!

Benefits:
Why You'll Love Working at ProCook:

• Salary is - 26,863 / per year
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly Bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.

We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible.
About ProCook's Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do.
As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.
By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Skills Required