We are looking for an ambitious, enthusiastic and passionate Supervisor / Floor Manager to join our team at our restaurant in Westcliff-On-Sea. We are looking for someone with experience in the hospitality industry, who's confident in leading a dynamic team, and not afraid to roll their sleeves up! Key Responsibilities:
Provide excellent customer service
Lead the team by example, managing staff and preparing staff rotas
Work with food and drink suppliers
Ensure all food safety procedures are strictly followed according to sanitary regulations
Follow all company policy and procedures regarding dealing with cash, equipment and property
You will be ensuring all daily activities run smoothly and per company standards. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should have competent IT skills, be familiar with restaurant software and have ideas to develop the business. You should also be available to work day and evening shifts, typical of the hospitality industry, including weekends and bank holidays.
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