Job Description

Description

Essential:

Strong oral and written English communications skills Excellent ability to maintain guest and colleague relationships Process improvement oriented and creativity in problem resolution Superb organisational skills with rigorous commitment to accuracy and detail Ability to use standard software applications (including Microsoft Word and Excel) and an ability to learn specific hotel systems

Desirable:

Previous experience working in hospitality

Our Benefits


We want to share the Sutton Hotel Collection's values of generosity, kindness and contribute towards the happier lives of you, our people. Here are some of the benefits you will receive, when you join us:

Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period. Leisure Passes - We encourage you to enjoy your time off work and will contribute 150 towards a membership at a leisure centre or with associations such as the National Trust. Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers) Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring. Learning and Development - An extensive range of training opportunities are available to facilitate your personal development. Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects. Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms where appropriate, regular on and off-site social events and celebrations and a cycle to work scheme.


At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place.



Start date Mon, 01 Dec 2025

Switchboard Operator

Full Time

1 Year Experience

Competitive salary

Skills
Guest Experience116 Piccadilly, Mayfair, London, South-East England, W1J 7BJ, Great Britain