Job Description

Overview

ICT Reverse have been established for over 20 years as one of the UK's leading, fully accredited providers of reverse logistics for all ICT data bearing assets. The ICT Systems Support role is integral to the Company. You will be working closely with the Head of Systems both collaboratively and independently.
Previous IT / Software experience and knowledge is essential to ensure the successful applicant can join the team and hit the ground running.

Key Responsibilities:

Your primary duties will include, but are not limited to:

Administration of in-house CRM/Processing systems Support for the building with IT issues Installing user equipment Assisting with installation and configuration of new systems Minor database management Desktop Support Analysing / creating reports Data analytics General IT admin duties The post holder will develop strong and successful relationships within departments across company and with all third-party support providers. Setting up new users (hardware & applications) ensuring joiners, leavers and internal movers have the required access/connectivity to systems, etc.

Skills and Qualifications:

We are looking for candidates with the following skills and qualifications:

Good knowledge of the desktop and server technologies and a commitment to technological excellence in support of the business need. Up-to-date knowledge of all relevant technologies Excellent organizational skills. Experience of prioritizing own workload, the ability to self-manage under pressure to produce accurate work and meet deadlines Ability to present information clearly and concisely so that it easily understood by a variety of audiences. Good oral and written communication skills including competent writing skills, experience of producing accurate and concise documentation and communications. Experience of setting up PCs, laptops, new starters and resolving issues Ability to understand and communicate technical issues to non-technical users An active interest in General IT especially in fault finding, diagnosing issues and finding solutions

Probation Period

You join us on an initial probationary period of six months. During this period your work performance and general suitability will be assessed and, if it is satisfactory, your employment will continue.

Safer Recruitment DBS

All employees have a mandatory requirement to complete a Basic DBS check as part of their onboarding process. Any failure to complete the Basic DBS check and/or receive a negative DBS result may jeopardise any offer of employment made.

Equality Diversity Inclusion

Mazuma Mobile Limited are an equal opportunity employer and as such we strive not to discriminate directly or indirectly on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation, during the application process and for successful applicants.

If you are passionate about anything IT and have the skills for this role, we encourage you to apply. Join our team and contribute to our commitment to excellence in IT/Systems

Job Type: Full-time

Pay: From 24,603.15 per year

Benefits:

Company pension
Work Location: In person