Job Description

Role: Tea Room Assistant

Location:

Ascott House and Gardens, Ascott Estate, Wing, LU7 0PT

Hours per week:

Up to 35hrs/week

Salary:

12.81 per hour

Contract type:

Fixed term: March 2026 - mid-September 2026 with the potential to extend, zero hours.

Weekday availability required. This role also involves working weekends, and occasionally evenings.

About us

We are the Ascott Estate, a 16th century former hunting box filled with exquisite art and surrounded by extensive gardens, woods, a cricket ground, tearoom, and other properties. A year-round calendar of seasonal events, cricket matches, and stunning views and walks ensures a constant flow of visitors of all ages enjoying the beautiful ambiance.

Ascott Estate is a 4,400-acre rural country Estate cantered in Wing, Buckinghamshire. The House and Gardens are open to the public between March and September and are a popular local attraction with over 50,000 visitors enjoying the magnificent house and gardens each year

Primary Purpose

You will work within the Pavilion Tea room providing a very warm welcome, preparation and service of refreshments to our valued visitors.

Key Responsibility Areas

Assist with all aspects of preparation of food and beverages to ensure quality and service standards set for the business are maintained. Ensure you provide a welcoming and efficient first impression to all visitors and maintain and develop high levels of customer service and satisfaction at all times. Assist with ensuring the Tea Room is maintained to a high standard of cleanliness daily and report any maintenance issues to the appropriate person as necessary. Listen to and convey visitor feedback accordingly. Assist with preparation of refreshments for Group Bookings and Cricket Teas.

Professional Skills and Experience

Experience working in a fast-paced, F&B environment. Barrista training desirable. Minimum of level 2 food hygiene and safety qualification. Knowledge of food health and safety standards. Good multi-tasking and time management. A positive can-do attitude, a cool head and a person who takes pride in their work. Ability to work flexibly between all areas of the Tea Room.

Personal Qualities

Have strong communication skills. Be personable and reliable. Works well under pressure. Be enthusiastic about serving high quality food and beverages.
Job Types: Fixed term contract, Zero hours contract
Contract length: 6 months

Pay: 12.81 per hour

Benefits:

Free parking
Ability to commute/relocate:

Leighton Buzzard LU7 0PT: reliably commute or plan to relocate before starting work (required)
Experience:

F&B : 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person