Job Description

Tea Room Co-Manager/Job Coach (Catering & Hospitality)

Make a Difference While Running a Community Cafe

Location: East Lambrook / South Petherton area

Salary: 14 an hour

Hours: 16-24 hours a week but with potential of more if needed. Some flexibility over hours but with a commitment to cover Mondays and Tuesdays.

Contract: Permanent (short, paid trial period first)

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Are you passionate about creating opportunities AND great coffee?

We're looking for an exceptional individual to join our team in a unique dual role that combines cafe management expertise with supported employment coaching. This is your chance to help run a community cafe while making a real difference in people's lives by supporting individuals with disabilities or barriers to employment.

What You'll Be Doing

Cafe Supervision:

Oversee daily operations of our welcoming community cafe Manage staff schedules, inventory, and supplier relationships Ensure exceptional customer service and food safety standards Drive sales growth and manage budgets Create a warm, inclusive atmosphere for all customers Develop seasonal menus and special events
Supported Employment Coaching:

Support individuals with learning disabilities, autism, mental health conditions, or other barriers to employment Provide hands-on job coaching in cafe operations (barista skills, food preparation, customer service, cash handling) Develop personalized training plans and track progress Collaborate with external agencies, families, and support networks Promote independence and build confidence in the workplace Assist with job placement and ongoing employment support
What We're Looking For

Essential:

Experience in hospitality/cafe management or similar customer-facing role Understanding of supported employment principles or disability support OR some experience in teaching or learning support OR experience supporting family members with learning difficulties Excellent communication and interpersonal skills A good sense of humour is essential Patience, understanding, empathy, and a person-centered approach Food hygiene certification (or willingness to obtain) Strong organizational and leadership abilities Passion for creating inclusive environments Creative thinking and marketing flair to develop customer attraction strategies Be willing to undergo a 2 week paid trial (working interview)
Desirable:

Qualification in supported employment, social care, or related field Experience working with individuals with disabilities Barista training/coffee knowledge First aid certification Knowledge of relevant legislation (Equality Act, Health & Safety, Food Safety) Driving licence and own transport
What We Offer:

Competitive salary with annual reviews Comprehensive training and professional development opportunities Supportive team environment with regular supervision Opportunity to make a genuine difference in your community Employee benefits package including pension scheme Flexible working arrangements where possible The satisfaction of seeing individuals grow and succeed
Ready to Blend Great Coffee with Life-Changing Support?

Join us in creating a space that's not just about serving excellent food and drinks, but about serving our community by providing meaningful employment opportunities for everyone.

To Apply: Send your CV and a covering letter explaining why you're perfect for this unique role: office@newcrossarts.com

Closing Date: 14th September 2025

Start Date: Flexible

We are committed to equality of opportunity and welcome applications from all backgrounds. This role is subject to an enhanced DBS check.

Job Types: Part-time, Permanent

Pay: 14.00 per hour

Expected hours: 16 - 24 per week

Application question(s):

How many hours work a week (and around what times) are you looking to work ideally? Can you work Mondays and Tuesday?
Licence/Certification:

Driving Licence and Car? (required)
Work Location: In person