Job Description

Ref Number

B03-02565

Professional Expertise

Administration and Business Support

Department

UCL SLASH (B03)

Location

London

Working Pattern

Full time

Salary

35,930-41,255

Contract Type

Fixed-term

Working Type

Hybrid

Available for Secondment

No

Closing Date

01-Sep-2025

About us

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The Department of Geography is truly international in both its outlook and in its membership, with students and staff from over 40 countries. We have over 400 students on our undergraduate programmes, more than 180 Masters students across 10 programmes, and approximately 90 PhD candidates.



Currently UCL Geography has almost 50 Academic and Teaching staff, approximately 20 postdoctoral researchers, and 24 professional services staff. The Department also hosts scholars from across the world visiting the Department to pursue their research. The variety of backgrounds, experience, ages and nationalities, as well as the vast array of resources and facilities at UCL and throughout London, ensures a rewarding, stimulating and varied student experience.



The Department has a long and distinguished tradition of top-quality cross and interdisciplinary research with social scientists, climate modellers, data scientists, urbanists, environmental scientists and geoscientists all working on a huge variety of projects across the domains of Environment, Resources, Heritage, Social Science.



The Department offers a uniquely stimulating environment for the study of all fields of geography. Further details of the programmes can be found at https://www.geog.ucl.ac.uk/study.

About the role

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The Department has a vacancy for a full time, fixed term Teaching & Learning Administrator to work in collaboration with Department Tutors, Programme Convenors, Teaching & Learning Managers and Department Manager in delivering a high quality administrative and student experience service to UG students specifically.



Although support to UG programmes and students is key to the role, it is not exclusively focused on these and the post holder will be expected to work as a member of the Department's professional services team to support the Department's full range of teaching and events throughout the year.



The role will involve contact and communication with students and the general public. You will be the first point of contact for students in person and by email; will maintain student records, set up and monitor student attendance records and learning agreements, service staff-student consultative committees and Examination Boards, and more.

This is a full time, fixed term post available until 31st December 2025. The appointment is available to start ASAP.

A job description and person specification can be accessed at the bottom of this page.

Please note: UCL is currently reviewing its Professional Services and will be entering a period of organisational change. This may lead to adjustments in the duties, responsibilities, and reporting lines associated with this role. Any change process will be in full consultation with the post holder. The successful candidate will be expected to actively contributing to continuous improvement and operational functions during this period.



This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.



Further details of the department are at https://www.geog.ucl.ac.uk/



Informal enquiries about the position may be made to Lyn Hollyman: l.hollyman@ucl.ac.uk.



If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact Claire Betts: c.betts@ucl.ac.uk

We may close applications early if we receive a high volume of applications. Early application submission is recommended.

About you

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You will have experience of providing a support service to students or to customers, in an environment where you responded proactively and appropriately to the needs of others. Experience of administration within a Higher Education Institution or in a similar role in education working with advanced learners is desirable, but not essential.



You must have a proactive approach and will be able to work independently as well as part of a team within a relaxed and friendly environment. You should be able to demonstrate excellent organisational skills alongside the ability to communicate well and handle a wide range of enquiries. The successful candidate must have strong IT skills and be able to work with a high degree of accuracy.



A commitment to equality, diversity and inclusion, and the ability to work harmoniously with colleagues and students from all backgrounds and cultures is also key.

Please see the job description and person specification available at the bottom of this page for more information.

What we offer

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As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:


41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.



The Department of Geography has an active Equality, Diversity and Inclusion Committee, and networks for BME, LGBTQ, and disabled/neurodiverse staff and students. The Department recognises the importance of family-friendly working, and we try, as far as possible, to organise meetings and events with staff responsibilities as parents and carers in mind. The Department currently holds an Athena Swan Silver award and is working towards a Gold award. Above all the Department aims to be a supportive environment for both its staff and students. More information can be found here: https://www.ucl.ac.uk/geography/about-ucl-department-geography/equality-diversity-and-inclusion