Job Description

Network Rail operates and maintains the railway infrastructure. Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When you're part of our team, you matter to us and you matter to millions.
We're continuing to build a more diverse and inclusive organisation which is representative of the passengers we serve. To do this, it's essential we become a more open, diverse and inclusive organisation, harnessing the skills and expertise of all our people and attracting the best talent to help us have a safe, accessible railway for everyone. We're an inclusive employer of choice and we welcome applications from everyone.
About our Route
We are Central route. We are the Heart of Britain's Railway. More than a million people rely on us every week, and we help transport nearly a million tonnes of freight every month. But we are more than just tracks and trains, we are a catalyst for jobs and opportunities, a connection to leisure and time with family and friends, and a foundation for communities and neighbourhoods.
We are a key part of the national network, with Birmingham New Street - the busiest station outside of London and the hub of the railway - connecting England, Scotland and Wales, with hundreds of services arriving and leaving every day.
Brief Description
As a team organiser, you will support the Operations Team by providing efficient and effective general administrative and secretarial support services. You will also offer technical input and maintain relevant records".
Please note this is a secondment opportunity for 6 months from start date and has the potential to become permanent.
About the role (External)
Key Accountabilities:
1. Undertake general office administration duties including control of all mail, co-ordinating diaries, processing and maintaining personnel records including vulnerable assets such as mobile telephones; make necessary returns. Arrange travel, hotels and vehicles, and order and control Personal Protective Equipment (PPE) for the team.
2. Organise meetings and the production, collation and dissemination of documentation for and resulting from them. Take minutes when required and follow up actions from the meeting.
3. Provide a consistent telephone presence on behalf of the team delivering excellent customer service levels. Provide communications to the team, including sending messages as required.
4. Maintain an efficient filing system paying particular attention to records of standing meetings, statutory records and authorisations.
5. Utilise financial and procurement systems and act as Local Purchasing Agent (where directed) by ordering stationery and other office consumables as required.
6. Report team problems e.g. IT and office facilities and monitor response.
7. Undertake administrative tasks as directed including technical literature searches for the team.
8. Undertake the role in a way that is consistent with, and reinforces, Network Rail's values.
Job Skills, Experience and Qualifications:
Essential
Ability to multi task
Experience in appropriate IT packages
Good time manager
Strong organisation skills
Good communication skills (verbal and written) including excellent telephone manner
Experience of working with a team.
Desirable
Sound railway background and knowledge of railway geography
Recognised qualification in keyboard associated skills and office management techniques
Knowledge and experience of records management
How to apply (External)
Salary: Circa 25,000 dependent on experience
Closing date: 24th August 2025. Late applications will not be accepted.
Please note this is a fixed term contract opportunity for 6 months from the start date and has the potential to become permanent.
Our benefits:

• Pro-rata annual leave entitlement (28 days contract dependant)
• My benefits - our discounted online shopping site
• A range of discounted offers including, childcare vouchers, healthcare offers - cycle to work, healthcare club discounted membership and other benefits
• Subsidies of up to 75% on rail and underground season tickets
• 75% discount on leisure travel (Discretionary)

All offers of employment are conditional upon satisfactory completion of a range of pre-employment checks.
We're a employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.