Job Description

Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We're an organisation where people truly matter, and when you join us, you matter to us and millions of others. to watch our inspiring video to learn more about us!
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Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
We're also a employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
You will be part of the North West & Central Region (NW&C) which consist of three routes - North West, Central and West Coast South - and a regional team supporting Regional Major Programmes & Professional services.
Brief Description
We're looking for someone to support the NW&C Region's Operating Strategy team by providing efficient and effective general administrative and secretarial support. The team is dynamic, optimistic, fun and highly engaged, leading critical industry strategic thinking around committed and future investment across the Region, covering programmes such as HS2, East West Rail, Transpennine Route Upgrade and service changes around Manchester. This is a hugely exciting and impactful place to work, and we now want to bring someone in to compliment and strengthen what we do.
This is temporary opportunity until January 2026, and is ideal for someone looking to kick-start a career in the railway, or for an established and experienced professional who wants to be part of an exciting team.
The successful candidate can be based from any North West & Central location (key locations: Birmingham, London, Manchester and Milton Keynes). Interviews will likely take place in Birmingham or London.
About the role (External)
1. Undertake general office administration duties including co-ordinating diaries, processing and maintaining personnel records. Arrange travel, hotels and vehicles, and order and control Personal Protective Equipment (PPE) for the team.
2. Organise meetings and the production, collation and dissemination of documentation for and resulting from them. Take minutes when required and follow up actions from the meeting.
3. Provide a consistent telephone presence on behalf of the team delivering excellent customer service levels. Provide communications to the team, including sending messages as required.
4. Maintain an efficient filing system paying particular attention to records of standing meetings, statutory records and authorisations.
5. Utilise financial and procurement systems and act as Local Purchasing Agent (where directed) by ordering stationery and other office consumables as required.
6. Report team problems e.g. IT and office facilities and monitor response.
7. Undertake administrative tasks as directed including technical literature searches for the team.
8. Undertake the role in a way that is consistent with, and reinforces, Network Rail's values.
9. Support the team in its efforts to foster a culture which makes it an enjoyable and rewarding place to work.
In order to be successful in this role, we would like you to have/to be:
xc2xb7 Ability to multi task
xc2xb7 Experience in appropriate IT packages
xc2xb7 Good time manager
xc2xb7 Strong organisation skills
xc2xb7 Good communication skills (verbal and written) including excellent telephone manner
xc2xb7 Experience of working with a team.
We would also like but it isn't crucial to have/to be:
xc2xb7 An interest in the railway and transport systems
xc2xb7 Recognised qualification in keyboard associated skills and office management techniques
xc2xb7 Knowledge and experience of records management
How to apply (External)
Salary: xc2xa325,000 - xc2xa328,000 depending on experience.
This is fixed-term opportunity ending in January 2026, with the potential to be extended or become permanent.
Closing date: Monday 09 June 2025. Late applications will not be accepted. We may close the advert early if we receive a large volume of applicants.
Click apply now to apply.
You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
Network Rail Benefits

• 28 days annual leave - with the opportunity to buy and/or sell upto 5 days
• Access to a range of contributory pension schemes, and the potential to top up your competitive salary with a bonus
• A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train
• Privileged staff travel - Discretionary leisure travel discount of 75%
• We can offer you a season ticket loan, annual season tickets are discounted.
• A 35-hour-per-week contract with flexible working options available to help support your work-life balance
• Hybrid working (2/3 days a week in the office/on site) and enhanced family-friendly support
• Take advantage of healthcare offers (including discounted healthcare club membership), discounted cycle hire, and online shopping sites
• 5 days of paid volunteering leave
• 2 weeks paid reserve leave for the Armed Forces community

All offers of employment are conditional upon satisfactory completion of pre-employment checks.